Lenovo 41N5622 Select Advanced/IDE Configuration, Disc cannot be read. Take the following actions

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5.Check that the color-coded edge on the Serial ATA cable aligns with pin 1 on the Serial ATA port and is closest to the power cable on the DVD-ROM drive. See “Step 4. Attaching the cables to the drive and main board” on page 1-3.

6.Check the DVD-ROM drive and any other device on the Serial ATA cable for the proper settings.

v You cannot access the DVD-ROM drive, or the DVD-ROM (CD-ROM) icon is not displayed.

When the DVD-ROM drive is properly installed, a DVD-ROM or CD-ROM icon is displayed in the My Computer window. Double-click My Computer. If a CD-ROM icon is not present in the window that opens, verify that the drive has been properly installed. Restart your computer. If a drive icon is still not found, continue with the following steps.

1.Click Start, then click Settings, and then click Control Panel.

2.Click System.

3.Click the Device Manager tab.

4.Double-clickView Devices by Type.

5.Select IDE ATA/ATAPI controllers from the list displayed in the Device Manager window. Verify that there are no conflicts with the controller. The device status indicates whether the controller is working properly.

6.Select CD-ROMfrom the list that is displayed in the Device Manager window. Verify that a CD-ROM device is present in the list and that no conflicts exist. The device status indicates whether the device is working properly.

7.Click OK.

8.Close all windows and restart the computer.

If the device icon is still not present, check cable connections and resolve any conflicts that might exist.

vThe DVD-ROM drive is not recognized by the operating system, or the drive performs erratically.

Some computers have Compatible and Enhanced modes for mass storage devices. Normally, the DVD-ROM drive functions better under the Enhanced mode. However, if your drive is not functioning properly in that mode, you might need to use the Compatible mode.

Use the following procedure to check the configuration-setup information for your computer.

1.Access your system configuration utility program. Pressing F1 at system startup does this on most Lenovo computers.

2.Select Advanced/IDE Configuration.

3.Scroll down to the SATA#1 Configuration section.

Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes.

vThe disc cannot be read. Take the following actions:

1.The disc might be dirty; clean it as described in “Caring for a CD or DVD” on page 1-5.

2.The disc might be defective; try another disc.

3.The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format (UDS) compatible. Check with your place of purchase.

vThere is no sound from the disc.

B-2ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide

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Contents ThinkCentre and Lenovo DVD-ROM Drive Serial ATA User’s Guide Page ThinkCentre and Lenovo DVD-ROM Drive Serial ATA User’s Guide Page Contents Page Safety information Page Service General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesBatteries CD and DVD drive safety Heat and product ventilationThinkCentre and Lenovo DVD-ROM Drive Serial ATA User’s Guide Part 1 Installation and user’s guide About this bookRegistering your option Part 2 AppendixesPage Installation and user’s guide Installation requirementsProduct description Before you beginHandling precautions Drive controls and connectorsInstalling the drive Opening the computerUnpacking the drive Mounting the drive in the bayPage Completing the hardware installation Care and maintenanceWhat to do next Caring for a CD or DVDCaring for the DVD-ROM drive Installing softwareManually ejecting a disc Configuring the drive for digital playback Configuring the playback application for digital playbackUsing WinDVD Playing audio CDsStarting WinDVD Changing the DVD region codeClick the General Properties tab Page Physical specifications Appendix A. Product specifications Power requirements Sustained Transfer Rate2 Media Sustained data transfer ratesAppendix B. Problem solving Transporting data with DVD-RAM MediaDisc cannot be read. Take the following actions Select Advanced/IDE ConfigurationThere is no sound from the disc You receive a common error message Video appears to be choppy or is dropping framesPage Click Settings Click Control Panel Click the Advanced Settings tabClick Control Panel Click Switch to classic view Enabling DMA for Windows 2000 ProfessionalEnabling digital audio extraction for Windows Page Page Page Enabling digital audio extraction for Windows XP On the menu bar, click Tools Options Page Page Page Online technical support Appendix D. Service and SupportTelephone technical support Page Appendix E. Lenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover Part 1 General TermsWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceExchange of a Machine or Part Your Additional Responsibilities Limitation of LiabilityPart 2 Country-unique Terms Paraguay PeruUruguay VenezuelaCAMBODIA, INDONESIA, and Laos Cambodia and LaosIndia Japan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore PhilippinesEUROPE, Middle EAST, Africa Emea Appendix E. Lenovo Statement of Limited Warranty E-9 European Union EU Following Terms Apply to ALL EU CountriesConsumers Austria EgyptFrance GermanyIreland HungaryItems for Which Lenovo is Not Liable Slovakia United KingdomWarranty Period Part 3 Warranty InformationTypes of Warranty Service Customer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceAppendix E. Lenovo Statement of Limited Warranty E-17 Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix F. Notices Trademarks Appendix G. Electronic emission notices Federal Communications Commission FCC Emission NoticeIndustry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaAvis de conformité à la directive de l’Union Européenne Unión Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnéticaPage Page Part Number 41N5622