Lenovo 5047HC2 manual 2. Troubleshooting, Problem, Possible cause, Suggested action, Reference

Page 24

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

 

The words "Out

The system is set to a

.

If you are replacing an old monitor,

"Selecting a

of Range" are

display mode which is

 

reconnect it and adjust the display

supported

shown on the

not supported by the

 

mode to within the specified range

display

screen, and the

monitor.

.

for your new monitor.

mode" on

power indicator

 

 

If using a Windows system, restart

page 2-6

is flashing green.

 

 

 

the system in safe mode, then select

 

 

 

 

 

a supported display mode for your

 

 

 

 

.

computer.

 

 

 

 

If these options do not work,

 

 

 

 

 

contact the Support Center.

 

 

 

 

 

The image

The video signal cable is

Be sure the signal cable is firmly

"Connecting

quality is

not connected with the

plugged into the system and monitor.

and turning

unacceptable.

monitor or system

 

 

on your

 

completely.

 

 

monitor" on

 

 

 

 

 

Page 1-4

 

 

 

 

 

The color settings may

Select another color setting from the

"Adjusting

 

be incorrect.

OSD menu.

your monitor

 

 

 

 

 

image" on

 

 

 

 

 

page 2-3

 

 

 

 

 

The automatic image

Perform automatic image setup.

"Adjusting

 

setup function was not

 

 

your monitor

 

performed.

 

 

image"" on

 

 

 

 

 

page 2-3

The power

.

The monitors power

. Be sure the power cord is connected

"Connecting

indicator is not

 

switch is not switched

 

properly.

and turning

lit and there is

 

on.

. Be sure the outlet has power.

on your

no image.

.

The power cord is

.

Power on the monitor.

monitor" on

 

 

loose or

.

Try using another power cord.

Page 1-4

 

.

disconnected.

.

Try using another electrical outlet.

 

 

There is no power at

 

 

 

 

 

the outlet.

 

 

 

 

 

 

 

 

 

Chapter 3. Reference information

3-3

Image 24
Contents LT1712p Flat Panel Monitor Users Guide Product numbers 5047-HC2First Edition May Copyright Lenovo 2012. All rights reserved Contents Safety information General Safety guidelinesShipping contents Chapter 1. Getting startedAttaching the base and handling your monitor Types of adjustments Tilt Height AdjustmentProduct overview Insert L bracket lenovo concerned option function 2 Insert the L bracket to the base metal plateRemove the cable manager and put the monitor flat on the desk Setting up your monitor Connecting and turning on your monitorUser controls Cable lock slot2. Connect the analog signal cable to the video port on the back of the computer. Note One end of the signal cable is already pre-attached to your monitor Place the cables through the Main Clip Power on the monitor and the computer Registering your option Chapter 2. Adjusting and using your monitor Comfort and accessibilityArranging your work area Positioning and viewing your monitorQuick tips for healthy work habits Accessibility information Adjusting your monitor imageUsing the direct access controls Using the On-Screen Display OSD controlsTo use the controls 1. Press to open the main OSD menu Table 2-2. OSD functions OSD IconSubmenu Controls andSelecting a supported display mode Table 2-2. OSD functions continuedUnderstanding power management Table 2-3. Factory set display modesDPS Dynamic Power saving function caring Caring for your monitorDetaching the monitor stand Wall Mounting OptionalMonitor specifications Chapter 3. Reference informationTable 3-1. Monitor specifications for type-model 5047-HC2 Table 3-1. Monitor specifications for type-model 5047-HC2 continued 3-2 LT1712p Flat Panel Monitor User’s GuideTroubleshooting Table 3-2. TroubleshootingProblem Possible causeManual image setup Table 3-2. Troubleshooting continuedManually installing the monitor driver Installing the monitor driver in Windows VistaInstalling the monitor driver in Windows XP 3-6 LT1712p Flat Panel Monitor User’s GuideInstalling the monitor driver in Windows 5. Click the Advanced Settings9. Click the Update Driver 10. Select “Browse my computer for driver software” optionService information Getting further helpProduct numbers Customer responsibilitiesService parts Table 3-3. List of service partsFRU Field Replaceable UnitAppendix A. Service and Support Online technical supportTelephone technical support A-1 Copyright LenovoAppendix A. Service and Support Country or RegionTelephone Number A-3 LT1712p Flat Panel Monitor User’s Guide Country or Region A-5 LT1712p Flat Panel Monitor User’s Guide Appendix B. Notices Lenovo United States, Inc 1009 Think Place - Building OneMorrisville, NC U.S.A Attention Lenovo Director of Licensing Recycling information Trademarks Turkish statement of compliance Ukraine RoHSTürkiye EEE Yönetmeliğine Uygunluk Beyanı