Service information, Getting further help

Page 29

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Customer Support Center, please see Appendix A, “Service and Support,” on page A-1.

Service information

Product numbers

The product number for your monitor is located on the side of the display bezel as shown below.

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The following are examples of misuse or abuse and not covered by warranty:

·Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management.

·Physical damage to covers, bezel, base and cables.

·Scratches or punctures on monitor screens.

3-8LT1712p Flat Panel Monitor User’s Guide

Contents LT1712p Flat Panel Monitor Users Guide First Edition May Copyright Lenovo 2012. All rights reserved Product numbers5047-HC2 Contents General Safety guidelines Safety informationAttaching the base and handling your monitor Shipping contentsChapter 1. Getting started Product overview Types of adjustments TiltHeight Adjustment Remove the cable manager and put the monitor flat on the desk Insert L bracket lenovo concerned option function2 Insert the L bracket to the base metal plate Connecting and turning on your monitor Setting up your monitorUser controls Cable lock slot2. Connect the analog signal cable to the video port on the back of the computer. Note One end of the signal cable is already pre-attached to your monitor Place the cables through the Main Clip Power on the monitor and the computer Registering your option Comfort and accessibility Chapter 2. Adjusting and using your monitorArranging your work area Positioning and viewing your monitorQuick tips for healthy work habits Adjusting your monitor image Accessibility informationUsing the direct access controls Using the On-Screen Display OSD controlsTo use the controls 1. Press to open the main OSD menu OSD Icon Table 2-2. OSD functionsSubmenu Controls andTable 2-2. OSD functions continued Selecting a supported display modeTable 2-3. Factory set display modes Understanding power managementCaring for your monitor DPS Dynamic Power saving function caringWall Mounting Optional Detaching the monitor standTable 3-1. Monitor specifications for type-model 5047-HC2 Monitor specificationsChapter 3. Reference information 3-2 LT1712p Flat Panel Monitor User’s Guide Table 3-1. Monitor specifications for type-model 5047-HC2 continuedTable 3-2. Troubleshooting TroubleshootingProblem Possible causeTable 3-2. Troubleshooting continued Manual image setupInstalling the monitor driver in Windows Vista Manually installing the monitor driver3-6 LT1712p Flat Panel Monitor User’s Guide Installing the monitor driver in Windows XP5. Click the Advanced Settings Installing the monitor driver in Windows9. Click the Update Driver 10. Select “Browse my computer for driver software” optionGetting further help Service informationProduct numbers Customer responsibilitiesTable 3-3. List of service parts Service partsFRU Field Replaceable UnitOnline technical support Appendix A. Service and SupportTelephone technical support A-1 Copyright LenovoTelephone Number Appendix A. Service and SupportCountry or Region A-3 LT1712p Flat Panel Monitor User’s Guide Telephone Number A-5 LT1712p Flat Panel Monitor User’s Guide Morrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix B. NoticesLenovo United States, Inc 1009 Think Place - Building One Recycling information Trademarks Türkiye EEE Yönetmeliğine Uygunluk Beyanı Turkish statement of complianceUkraine RoHS