Promethean 322 user manual Troubleshooting

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Chapter 9 Troubleshooting

This chapter outlines possible solutions to common problems. For other issues, contact your dealer or service center.

No.

Problems

Solutions

1

No power signal

Check that the power cord is securely connected to

 

 

the wall socket and the unit.

2

No image output

1. Check the power outlet.

 

from the AV322

2. Check the connection. Refer to 4.2.2 Connecting

 

 

to external devices in Chapter 4 Installation

 

 

and Connections in this manual.

 

 

3. Check the signal sources [SOURCE]. Refer to 7.1

 

 

Switching image sources in Chapter 7

 

 

Descriptions of major functions in this manual.

 

 

4. Check the settings for the projector source. Refer

 

 

to the projector’s user manual.

 

 

5. Check if DIP Switch is properly set. Refer to

 

 

Chapter 5 DIP Switch for related settings.

3

Unable to focus

Probably the document is too close to the lens. Press

 

 

[ZOOM -] on the remote control or control panel.

 

 

Or increase the distance between the lens and the

 

 

document, and then press the [FOCUS] button on

 

 

the right side of the lens.

4

Cannot see the

Check Auto Image of the projector. Refer to the

 

entire image

projector’s user manual.

5

Visual Presenter

Visual Presenter V2, ActiView and other applications

 

V2, ActiView and

cannot be used simultaneously. Please close the

 

other applications

currently running applications and then execute the

 

cannot be used

desired application.

 

simultaneously

 

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Contents AV322 Visual Presenter Contents 17.4 Copyright Information Safety Instructions „ FCC Warning „ Safety Precautions„ EN55022 CE Radiation Warning Chapter Package Contents Product Overview Positioning the Presenter and Document Correct Usage System Diagram Installation and Connections¾ Connecting to a TV Connecting to External DevicesAdjust DIP Switch Setting ¾ Connecting to a ComputerGetting Started System Requirements Installing the Driver and ActiView ApplicationRefer to Installation and Connections for USB connection Installation Steps PCVerifying the Installation is Completed MAC Installation Steps MACVerifying the Installation is Completed PC Wxga output factory default Sxga output XGA output Reserved DIP SwitchConnecting to a Projector or Monitor Connecting to a TV Remark The functions below are listed alphabetically Functions of Control Panel and Remote Control ButtonsEffect On-screen MenuReduction NoiseZoom in /out From an Image Switching Image SourcesUsing Auto Focus Making Text Clearer and Photos More ColorfulCapturing Images Adjusting the BrightnessTurning the Lamp on/off Freezing ImagesDeleting Captured Images Browsing Captured ImagesPlaying a Slides Slide Show Using the slide show effectSetting delay time Panning Across a Live Image PANStart/Pause/Stop Playing Images Comparing Live Images with Stored Images PBPComputer- Related Functions Restoring Factory Default Settings Factory ResetUse the remote control or control panel Inserting a Photo in a Microsoft Word Document Inserting a Photo in the MS-Paint ApplicationClick Get Picture to finish Setting up the AV322 as a Webcam for Skype English Connecting to an Interactive Whiteboard Setting the AV322 as a PC CameraFrom the control panel or remote control Connecting to a MicroscopeTroubleshooting