Hitachi N9120 Additional troubleshooting information, Bottom of the scanned image is cut off

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Chapter 4

Automatic document feeder does not feed paper

•The automatic document feeder (ADF) access doors might not be securely latched. Open the ADF access doors, and then close the doors by pressing firmly.

•A problem with the ADF hardware might exist. Use the following procedure to test the ADF:

◦Disconnect the USB cable and the power cable from the scanner. Check that the power cable is still connected to the power source.

◦Ensure that the ADF has at least one piece of paper in the input tray.

◦Reconnect the power cable to the scanner, and then turn the scanner on.

◦Try to scan another page through the ADF.

The bottom of the scanned image is cut off

By default, the scanner can scan paper that is up to 432 mm (17 in) long. For longer pages, the end of the document is not included in the scanned image.

Verify that you have specified an appropriate page size in the scanning software.

See also

“Scan extra long documents” on page 14

Additional troubleshooting information

For additional troubleshooting information, see the following resources:

•For information about the scanning software that you are using, see the online help for that program.

•To look for updated information about the scanner, visit the HP scanner support Web site at www.hp.com/support.

◦Select your country/region, and then select your language.

◦Enter the scanner model number, and then press Enter.

•If you do not have Internet access, for support contact information, see the information about getting assistance in the scanner getting started guide.

42 Troubleshooting

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Contents HP Scanjet N9120 Page Contents Page Use the scanner Scanner overviewScanner front panel buttons Use the automatic document feeder Scanner lamp settingLoad original documents Chapter Weight 49-120 g/m2 13-32 lb Load original documents How to load documents Load an original on the scanner glass How to scan Scan from HP Smart Document Scan Software Associate a quick start button with scanning softwareScan from scanning software How to copy Scan from ISIS- or TWAIN-compliant scanning softwareUseful scanner features Work with HP Smart Document Scan Software profilesAutomatically rotate scanned pages Scan extra long documentsFilter out color from a document color dropout Disable Misfeed Multipick Detection Use scanner hardware compression for faster scansSet up and use the imprinter Scan without reviewingInstall or replace a print cartridge in the imprinter Position the imprinter Test the imprinter Clean the imprinter Use the imprinterClean the automatic document feeder Care and maintenanceOrder maintenance and scanning supplies Clean the automatic document feeder Chapter Clean the scanner glass Clean the scanner fan filters Replace the feed roller and separation pad HP Scanner Tools Utility scanner maintenance information Troubleshooting Scanner LEDsScanner initialization or hardware problems Check that the scanner has powerCheck the USB connection Scanner will not turn on Scanner operation problemsUninstall and then reinstall the HP Scanjet utilities Scanner lamp stays on Scanner does not scan right awayScanner scans only one side of a double-sided Scanned image is fuzzyImage is completely black or completely white Scanned pages are missing at the scan destinationOptimizing scanning and task speeds Scanned images are not straight Scanned images contain streaks or scratchesVertical white stripes appear on the printed Scan files are too largeScanner buttons are not working correctly Imprinter is not printing or the print quality is poorAn unexpected program opens when a button is pressed Buttons do not workAutomatic document feeder problems Wrong profile is used when the Scan button is pressedClear a jam from the automatic document feeder Chapter Automatic document feeder problems Bottom of the scanned image is cut off Additional troubleshooting informationAutomatic document feeder does not feed paper Accessibility LED ReaderIndex

N9120 specifications

The Hitachi N9120 is a cutting-edge device that exemplifies innovation in the field of technology. Designed to meet the needs of modern users, the N9120 integrates exceptional performance with a user-friendly interface, making it suitable for various applications ranging from industrial environments to scientific research.

One of the standout features of the Hitachi N9120 is its advanced imaging technology. Equipped with a high-resolution display, it delivers crystal-clear visuals, ensuring that users can easily interpret data and results. The device supports a wide range of imaging formats, allowing for versatile usage in different sectors. This capability is further enhanced by advanced processing power, which ensures quick and efficient data handling.

In addition to its impressive display, the N9120 incorporates innovative connectivity options. With integrated Wi-Fi and Bluetooth capabilities, users can easily transfer data to and from other devices. This seamless connectivity enables collaborative work, as multiple users can access and share information in real time. Moreover, the device often includes USB ports and other connectivity features, further enhancing its versatility for various applications.

The Hitachi N9120 is built with durability in mind. Its robust design ensures that it can withstand the rigorous demands of industrial settings. The materials used in its construction are not only sturdy but also resistant to environmental factors such as dust and moisture. This resilience significantly prolongs the lifespan of the device, making it a cost-effective choice for businesses.

Another notable characteristic of the N9120 is its user-oriented design. The interface is intuitive, allowing for easy navigation through various functions and settings. This ease of use is particularly beneficial for users who may not have extensive technical expertise, ensuring that anyone can harness the power of the device without a steep learning curve.

Power efficiency also plays a critical role in the design of the Hitachi N9120. With intelligent power management features, the device can operate for extended periods without requiring frequent recharging. This characteristic is especially useful for professionals working on-the-go, where access to power sources may be limited.

In conclusion, the Hitachi N9120 stands out as a versatile and reliable device equipped with advanced imaging technology, robust connectivity options, and user-friendly design. Its durability and power efficiency make it an ideal choice for a variety of settings, offering users the performance they need to excel in their respective fields. Whether for industrial, scientific, or collaborative purposes, the N9120 is poised to deliver outstanding results and productivity.
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