Troubleshooting, Condition Cause | Kodak 990, 9500, 923, 70, 900

Batch/offline method

Troubleshooting

Use the Batch/Offline method when your primary concern is efficient use of time, duplicates in the database do not represent a problem, and there is adequate space in the scanned image database or film roll for the duplicate images (same images with different sequential ID numbers and image addresses.)

Follow these steps to use the Batch/Offline method:

1.Remove the stack of successfully scanned documents from the exit hopper.

2.Take the last three or four documents from the top of the stack and put them into the feed tray or at the top of the next stack of documents.

3.Begin scanning the documents.

Under normal operating conditions, only the Multi-Feed Detector Enable button is illuminated. Following are some reasons why both Multi-Feed Detector buttons may be continually illuminated and an E204 error is displayed on the operator interface.

Both Multi-Feed Detector buttons are constantly illuminated:

Condition		Cause

Valid multi-feed detection or	The scanner has encountered a multi-fed document, or
the document did not pass	the document missed the sensor. Depending upon the
under the document detection	scanner configuration, the transport will stop and display
sensor	an E204 error; just display a warning message or beep
	and display a warning message.
	∙ Press the green Run button or either Multi-Feed Detector
		button. This automatically re-enables the Multi-Feed
		Detector.

Calibration out of range	During calibration, a document that was too thick was fed.
	∙ Restart the transport and calibrate again.

Auto-zero function incomplete	Upon starting the transport, it stops with an E204 error.
or out of range	∙ Check to make sure the sensor is not stuck out of

		position or the sensor is not retracted.
	∙	Restart the transport.

Only one document goes	Thickness sensor may be mechanically retracted but the
through the feeder and returns	Multi-Feed Detector is enabled.
an error	∙	Extend the thickness sensor or disable the Multi-Feed

		Detector.

A-61120 March 1999

900, 70, 923, 9500, 990 specifications

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