Kodak 6000 manual Telephone Customer Support, Before You Call

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Chapter 8

Telephone Customer Support

If you have questions concerning the operation of the software or printer dock, you may speak directly to a customer support representative.

Customer support hours vary by location.

Before You Call

If the printer dock is connected to a computer, please be at the computer, and have the following information available:

Operating system__________________________________________

Processor speed (MHz)_____________________________________

Computer model __________________________________________

Amount of memory (MB)____________________________________

Exact error message you received_______________________________

Version of installation CD____________________________________

Printer dock serial number___________________________________

Camera model____________________________________________

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Contents Kodak EasyShare printer dock 6000 User’s Guide Eastman Kodak Company 343 State Street Rochester, New York Front View Back View Side Views Page Table of Contents Care and Maintenance Vii Page What Can I Do With My Printer Dock? Getting Started with Your Printer DockNeed This Guide in Larger Print? Without a computer, you canPrinter Dock Package Contents Finding a Location for the Printer Dock Installing the Camera Insert To remove the universal insertConnecting the Power Do not force the cartridge into the slot Loading the Color CartridgeHandling and Storing the Color Cartridge Loading the Paper Photo paper kit PH-40. Do not use inkjet paperInserting the Paper Tray Handling and Storing the PaperIndicator Lights and Buttons FunctionPage Getting Started with Your Camera Loading the Camera BatteryWhich Battery Do I Use? Best Setting Picture QualityIf your camera came with a Li-Ion rechargeable battery Docking and Charging the Camera Page Printing Without a Computer Printing from Your CameraRemoving Perforated Tabs from Prints Canceling Printing Page Reviewing Pictures and Videos Running a Slide ShowRunning a Continuous Slide Show Loop Displaying Pictures and Videos on a TelevisionChanging the Slide Show Display Interval Chapter Page Windows-based Computer Using the Printer Dock with a ComputerSystem Requirements Mac OSOn Mac OS Installing the SoftwareOn a Windows-based computer Uninstalling Connecting to a Computer Transferring Pictures Print layout-Full size On Mac OS Printing from a ComputerPrinting with Kodak EasyShare software On Windows 2000/XP Printing Using Other ApplicationsKodak Color Mode On Windows 98/ME Status Monitor-Windowsonly From the Start menu, select Settings, then select Printers Ordering SuppliesCare and Maintenance General CareCleaning the Print Head Clearing a Paper Jam Buttons,Cleaning the Printer Dock Clearing a Color Cartridge JamTraveling with your Printer Dock Page Printing Problem Cause Action/Solution TroubleshootingPrinting Problems Re-install the color cartridge Print is dark Check the connections From From There are too many Blocked or dirty Picture file size is Problems Transferring Pictures Transferring Pictures Problem Cause Action/SolutionPrinter Dock Status Lights Cartridge Light Light Status Cause Action/SolutionPaper Light Light Status Cause Action/Solution Battery Charging Lights Cause Action/SolutionTransfer Light Light Status Cause Action/Solution Print Mode Lights Light Status Cause Action/SolutionPrint Light Light Status Cause Action/Solution Light is off Help in this User’s Guide Getting HelpHelpful Web Links Software HelpTelephone Customer Support Before You CallTelephone Numbers Spain/España 91 749 76 Sweden/Sverige 08 587 704 Appendix Printer Dock SpecificationsSpecifications-Printer Dock Upgrading Your Software and Firmware Accessories and Supplies Accessories and Supplies Catalog NumberFCC Compliance and Advisory Safety LabelsRegulatory Information Disposal Information Canadian DOC StatementPage Index Color cartridges installing, 6 jams, clearing Kodak Product support, 51 Quality, setting On, 20 temperature requirements