CHAPTER 6 TROUBLESHOOTING
6. Troubleshooting
Refer to the following chart if trouble occurs. If trouble persists, contact your service representative.
NOTE
There are cases when error report is printed out. Refer to the
TROUBLE | CHECK POINT | PROCEDURE | PAGE |
|
|
|
|
The main switch is on but | Is the power cord connected | Make sure that the power cord is securely inserted | — |
nothing is displayed on the | properly? | into an outlet. |
|
operation panel. |
|
|
|
|
|
|
|
Nothing is being printed out | Is the power cord connected | Make sure that the power cord is securely inserted | — |
| properly? | into an outlet. |
|
|
|
|
|
| Is the main switch to the printer | Make sure that the main switch is turned ON ( ). | |
| turned ON? |
|
|
|
|
|
|
| Is the network cable appropriate and | Make sure that an appropriate network cable is | |
| is it connected properly? | being used and make sure that it is connected |
|
|
| properly. |
|
|
|
|
|
| Was the network cable connected | Always connect the printer cable BEFORE turning | — |
| AFTER the power to the printer was | the power to the printer ON. |
|
| turned ON? |
|
|
|
|
|
|
| Is the printer | Press the On Line key in order to put the printer | |
| (Is “Off line.” displayed?) | back |
|
|
| indicator will light. |
|
|
|
|
|
| Was printing initiated immediately | Even though the printer’s | — |
| after the main switch was turned ON | completed, the internal computer that manages |
|
| ( ) to the printer? | printing and scanning may still be starting up. Wait |
|
|
| approximately 2 minutes or so and try again. |
|
|
|
|
|
| Are the IP addresses for the printer | Make sure that the settings in the printer driver and/ | — |
| and/or the corresponding computer | or the software application being used are correct. |
|
| (device) name and host name |
|
|
| correctly registered in your |
|
|
| computer? |
|
|
|
|
|
|