Winegard RoadTrip SDi operation manual Troubleshooting, Problem Solution

Troubleshooting

PROBLEM SOLUTION

The RoadTripTM does not attempt to find a satellite or it never moves.

1.Check your Power switch to verify that it is in the ON position.

2.Check +12 V wires at unit to verify power.

3.Check fuse on electronics.

The dish never stops on any of the signals that it sees.

1. Make sure that your receiver is set up correctly.

For DISH Network, the check switch should read either “Un- known” or “SW42”.

For DirecTV the receiver should be set for a Two Satellite Oval

Dish.

2.Make sure the primary coax cable from antenna is ran to “satellite in” on back of your receiver and all coax fittings are made properly.

With DIRECTV, the dish will find the alternate satellite but it never finds the primary satellite.

Make sure that the Switches on the Electronics Control Box are set for DirecTV. See page 3. These switches are found under the dome, inside the Electronics Control Box.

I am not getting all the DISH Network channels I subscribed to.

1.Go to the check switch menu in receiver. Make sure that it’s

set for SW42 and lists both even and odd transponders on satel- lites 110° and 119°.

The RoadTripTM never sees any signals, it just keeps searching.

1.Rain, Snow or excessive Dew on the dome can interrupt the signal. Snow and Dew can be brushed off the dome. If Heavy rain or Snow fall is blocking the signal, it may be necessary to wait until the weather clears.

2.Check to see if the Southern sky is clear. Trees, Buildings, Large signs or an Overpass can block the signal. Find an area where you can be sure that this is not the problem and try again.

3.Make sure the receiver has power and the satellite dish is connected to the “Sat In”.

I have switched satellite service providers. How do I set my dish for my new provider?

You will need to remove the dome, and set switches to correct provider. See page 3.

The RoadTrip™ SDi will lock onto the proper satellite signal, but loses signal frequently while In-Motion.

1.Obstructions, such as overpasses or thick tree lines will cause RoadTrip to lose signal.

2.Verify the switch settings, for the correct mounting option have been chosen.

3.RoadTrip™ SDi has 720° motion. Cable must unwrap, caus- ing you to lose signal briefly, if cable wrap limit is reached.

My receiver appears to be locked up. I cannot get any response from it.

1.Power off receiver and turn back on.

2.Hold in power button on receiver for three seconds and release.

3.Unplug receiver from outlet for 20 seconds and plug back in.

7