Troubleshooting

Before arranging for service by the NEC Service Center, check the following to be sure repairs are needed.

Problem	Possible Cause	Correction
No Picture or Sound	Power cord unplugged.	Plug in power cord.
	Power outlet inactive.	Be sure wall switch is on and outlet has power.
	Power of external equipment is not ON.	Switch to ON or connect to an active AC outlet.
	External equipment has been incorrectly connected.	Correct all connections.
	Incorrect input selection.	Press correct RGB1, RGB 2, VIDEO 1 or VIDEO 2 button.

Sound OK; poor picture	Improper control setting.	Adjust picture controls as needed.
with VIDEO signal input.	Local interference.	Try another location for the monitor.
	Cable interconnections.	Be sure all connections are secure.
	Input impedance is not correct level.	Check 75 ohm high impedance select switch.

Sound OK; poor picture with	Improper control setting.	Adjust picture controls as needed.
RGB signal input.	Incorrect 15 PIN connector pin connections.	Check pin assignments and connections.

Picture OK; poor or no sound.	Cable interconnections.	Be sure all connections are secure.
	Volume is not adjusted.	Adjust volume.
	Poor audio connections from external source.	Correct audio connections.
	Improper control settings.	Adjust volume controls.
	MUTE key is ON.	Press again to restore sound.

Poor sound from external speakers	Cable interconnections.	Secure all cable connections.
or stereo system speakers	Improper volume setting.	Check volume controls of all components.

Remote control does not work.	Weak batteries.	Install new batteries.
	Obstacle between Remote Control and Sensor	Point remote control directly at Sensor Window.
	Window. (Wireless)
	You are not within the effective operating range.	Use the remote control unit within 30° left and right
	(Wireless)	of center (at a distance of within 22ft).
	Incorrect setting of No. 7 pin of the DIP SW. (Wireless)	Set Pin no. 7 of DIP SW to ON/OPEN.
	When in the EXT. CONTROL mode, the remote	Set Pin no.6 of DIP SW to OFF/SHORT.
	control unit will not operate the monitor.

STANDBY/POWER indicator is	Horizontal and/or vertical sync signal is not present	Check the input signal.
STANDBY/POWER indicator is	when the Intelligent Power Manager control is on.
blinking	when the Intelligent Power Manager control is on.
blinking

In the following case, power off the monitor immediately and contact your dealer or authorized NEC Service Center.

The monitor turns off in 5 seconds after powering on and then the STANDBY/POWER indicator blinks in one second intervals. It indicates that the power

supply circuit or, one or more fans have been damaged.

XP29 Plus, XM29 Plus, XP29, XM29 Plus specifications

The NEC XP29 and XM29 Plus are advanced display solutions designed to enhance visual experiences across various applications. These models exemplify cutting-edge technology with an emphasis on picture quality, versatility, and user convenience.

The NEC XP29 boasts a high-resolution panel with exceptional color accuracy, making it ideal for professional environments such as graphic design, video editing, and photography. With a wide color gamut, it ensures that hues are rendered precisely, which is critical for professionals who rely on true-to-life color representation. The XP29 also supports multiple connectivity options, including HDMI, DisplayPort, and USB-C, allowing seamless integration with various devices, from computers to video consoles.

Meanwhile, the NEC XM29 Plus is targeted towards demanding corporate and digital signage applications. It features a robust design that ensures reliable performance in high-traffic environments. With its superior brightness levels and anti-reflective technology, the XM29 Plus delivers clear, vivid images even in well-lit spaces. The model also incorporates advanced scaling technology, enabling users to display multiple input sources without compromising image quality.

The XP29 Plus enhances the capabilities of the XP29 by incorporating advanced ergonomic features such as height adjustment, swivel, and tilt functionalities. This design ensures that users can customize their viewing experience for maximum comfort, reducing fatigue during long working hours. Additionally, the XP29 Plus integrates smart energy-saving technologies, minimizing power consumption while retaining optimal performance.

The XM29 Plus holds the advantage of built-in speakers, making it an all-in-one solution for presentations and multimedia displays. This feature is particularly beneficial in educational and corporate settings where audio-visual elements play a pivotal role in engaging audiences. The model's remote management capabilities facilitate seamless control across multiple screens, ideal for dynamic content presentations.

Overall, the NEC XP29 and XM29 Plus series stand out for their combination of high-performance technology and user-centric features. They not only meet the demands of professionals and businesses but also provide versatility that is essential for a variety of applications, ensuring a superior visual experience.