NEC XP29, XM29 Plus, XP29 Plus, XM29 Plus user manual Troubleshooting

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Troubleshooting

Before arranging for service by the NEC Service Center, check the following to be sure repairs are needed.

Problem

Possible Cause

Correction

No Picture or Sound

Power cord unplugged.

Plug in power cord.

 

Power outlet inactive.

Be sure wall switch is on and outlet has power.

 

Power of external equipment is not ON.

Switch to ON or connect to an active AC outlet.

 

External equipment has been incorrectly connected.

Correct all connections.

 

Incorrect input selection.

Press correct RGB1, RGB 2, VIDEO 1 or VIDEO 2 button.

 

 

 

Sound OK; poor picture

Improper control setting.

Adjust picture controls as needed.

with VIDEO signal input.

Local interference.

Try another location for the monitor.

 

Cable interconnections.

Be sure all connections are secure.

 

Input impedance is not correct level.

Check 75 ohm high impedance select switch.

 

 

 

Sound OK; poor picture with

Improper control setting.

Adjust picture controls as needed.

RGB signal input.

Incorrect 15 PIN connector pin connections.

Check pin assignments and connections.

 

 

 

Picture OK; poor or no sound.

Cable interconnections.

Be sure all connections are secure.

 

Volume is not adjusted.

Adjust volume.

 

Poor audio connections from external source.

Correct audio connections.

 

Improper control settings.

Adjust volume controls.

 

MUTE key is ON.

Press again to restore sound.

 

 

 

Poor sound from external speakers

Cable interconnections.

Secure all cable connections.

or stereo system speakers

Improper volume setting.

Check volume controls of all components.

 

 

 

Remote control does not work.

Weak batteries.

Install new batteries.

 

Obstacle between Remote Control and Sensor

Point remote control directly at Sensor Window.

 

Window. (Wireless)

 

 

You are not within the effective operating range.

Use the remote control unit within 30° left and right

 

(Wireless)

of center (at a distance of within 22ft).

 

Incorrect setting of No. 7 pin of the DIP SW. (Wireless)

Set Pin no. 7 of DIP SW to ON/OPEN.

 

When in the EXT. CONTROL mode, the remote

Set Pin no.6 of DIP SW to OFF/SHORT.

 

control unit will not operate the monitor.

 

 

 

 

STANDBY/POWER indicator is

Horizontal and/or vertical sync signal is not present

Check the input signal.

when the Intelligent Power Manager control is on.

 

blinking

 

 

 

 

 

 

In the following case, power off the monitor immediately and contact your dealer or authorized NEC Service Center.

The monitor turns off in 5 seconds after powering on and then the STANDBY/POWER indicator blinks in one second intervals. It indicates that the power

supply circuit or, one or more fans have been damaged.

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Contents Plus Plus 29 Plus DOC compliance Notice Risk of Electric Shock Do not OpenDOC avis de conformation AvertissementNEC Multimedia Monitor Products Contents Introduction Features you’ll enjoy includeContents of the Package Introduction to the MultiSync XP29 Plus/XM29 Plus MonitorTerminal Board Part Names and FunctionsFront View Rear ViewSpeakers Speaker Select INT/EXT Select SwitchTerminal Board AC InputRGB 1 MultiCable RGB AudioRemote IN/OUT DIP SwitchRGB PC/EXT CTL IND-Sub 15-pinDegauss Remote Control UnitPower ON/OFF POSITION/CONTROLScan Select Raster ControlVisual Control NormalBattery Installation and Replacement Remote Control CautionsOperating Range Functions and Settings of DIP SW Functions of DIP SWIBM XGA/SuperVGA/VGA or CompatiblesMacintosh or InstallationWiring Diagram XP29 Plus/XM29 PlusConnecting Your Document Camera Connecting Your PC or Macintosh ComputerConnecting Your VCR or Laser Disc Player Connecting Your NEC IDC Series Scan ConverterSub 15 Pin RGB Signal Composition SUB 15pin RGB Input Connector Analog onlyDaisy-chaining Your monitors External Speaker Connections General Controls PowerUsing OSM Controls DegaussingDirect Control Screen Contrast Accessing OSMVisual Controls Group ColorKeystone/Tilt/Rotation/Scan Select Controls Group Position/H-width/Pin-cushion Controls GroupPosition/V-height/V-linearity Controls Group TiltSource Information RGB Controls GroupOSM Location/OSM Turn Off Time Control OSM H-POSIAll Visual Settings Volume ControlReset Control All Raster SettingsOSM System Control Menu OSM ON/OFF PC-CONTROLPC/External Control Port Pin Assignments SUB 15pin Input/OutputExternal Control Command reference Command Communication SequenceCommand sending/receiving sequence XP29 Plus/XM29 Plus → PC Contents LengthCOM1 COM2 COM1Troubleshooting Specifications Through OUTPage Dimensions Composite Sync Timing ChartsSeparate Sync Sync. Polarity Positive / NegativeVertical Composite Sync. & Video Sync. on GreenTypical Input Signal Timing Vertical Frequency Signal Identification for Raster Preset Polarity State FrequencyHor Ver Service and Support Policies Eligibility/Return for Exchange Procedure

XP29 Plus, XM29 Plus, XP29, XM29 Plus specifications

The NEC XP29 and XM29 Plus are advanced display solutions designed to enhance visual experiences across various applications. These models exemplify cutting-edge technology with an emphasis on picture quality, versatility, and user convenience.

The NEC XP29 boasts a high-resolution panel with exceptional color accuracy, making it ideal for professional environments such as graphic design, video editing, and photography. With a wide color gamut, it ensures that hues are rendered precisely, which is critical for professionals who rely on true-to-life color representation. The XP29 also supports multiple connectivity options, including HDMI, DisplayPort, and USB-C, allowing seamless integration with various devices, from computers to video consoles.

Meanwhile, the NEC XM29 Plus is targeted towards demanding corporate and digital signage applications. It features a robust design that ensures reliable performance in high-traffic environments. With its superior brightness levels and anti-reflective technology, the XM29 Plus delivers clear, vivid images even in well-lit spaces. The model also incorporates advanced scaling technology, enabling users to display multiple input sources without compromising image quality.

The XP29 Plus enhances the capabilities of the XP29 by incorporating advanced ergonomic features such as height adjustment, swivel, and tilt functionalities. This design ensures that users can customize their viewing experience for maximum comfort, reducing fatigue during long working hours. Additionally, the XP29 Plus integrates smart energy-saving technologies, minimizing power consumption while retaining optimal performance.

The XM29 Plus holds the advantage of built-in speakers, making it an all-in-one solution for presentations and multimedia displays. This feature is particularly beneficial in educational and corporate settings where audio-visual elements play a pivotal role in engaging audiences. The model's remote management capabilities facilitate seamless control across multiple screens, ideal for dynamic content presentations.

Overall, the NEC XP29 and XM29 Plus series stand out for their combination of high-performance technology and user-centric features. They not only meet the demands of professionals and businesses but also provide versatility that is essential for a variety of applications, ensuring a superior visual experience.