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E - 20 | Troubleshooting/Support |
Troubleshooting/Support
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Problem | Check These Items |
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No picture | - The signal cable should be completely connected to |
| the display card/computer. |
| - The display card should be completely seated in its |
| slot. |
| - Power button and computer power switch should be |
| in the ON position. |
| - Check to make sure that a supported mode has been |
| selected on the display card or system being used. |
| (Please consult display card or system manual to |
| change graphics mode.) |
| - Check the monitor and your display card with respect |
| to compatibility and recommended settings. |
| - Check the signal cable connector for bent or pushed- |
| in pins. |
| - Check that the |
| position. |
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Power Button does | Unplug the power cord of the monitor from the AC |
not respond | outlet to turn off and reset the monitor, or simultaneously |
| press the RESET and Power buttons. |
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Image persistence | Image persistence is when a “ghost” of an image |
| remains on the screen even after the monitor has been |
| turned off. Unlike CRT monitors, LCD monitors’ |
| image persistence is not permanent. To alleviate image |
| persistence, turn the monitor off for as long as an image |
| was displayed. If an image was on the monitor for one |
| hour and a ”ghost” of that image remains, the monitor |
| should be turned off for one hour to erase the image. |
| NOTE: As with all personal display devices, NEC |
| recommends using a screen saver at regular intervals |
| whenever the screen is idle. |
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78134811.PM5 | 30 | 99.12.24, 2:19 PM |