NEC 790 manual Troubleshooting A-3

Page 87

	Troubleshooting

Problem	Resolution
The touch screen does	Press Ctrl Alt = to calibrate the stylus input.
not respond.	Follow the on-screen instructions to
	complete the recalibration procedure.
	Reset the unit.
The soft reset button	Remove the main battery. Reinstall the
does not respond.	battery and make sure it is seated properly.
	Try resetting the unit again.
	If the soft reset button on the bottom of the
	unit does not respond, use the full reset
	button inside the battery bay. Refer to the
	section, “Resetting the MobilePro,” in
	Chapter 4.
	Caution: This second procedure may result
	in the loss of the memory contents including
	all stored data, settings, and files.
	Be sure to make regular backups.

For further assistance, call NEC Support Services at

1-800-632-4525

Note If you purchased this computer outside of the U.S. and Canada, please refer to the NEC Ultracare Warranty Terms and Conditions booklet that contains all necessary information to contact NEC CI Support Services in your country.

Troubleshooting A-3

Image 87

Contents B I L E P R O 7 9 Proprietary Notice and Liability Disclaimer Contents Iv Contents Troubleshooting Specifications Index Using This Guide Using This GuideText Conventions Viii Using This GuideGetting Started Getting Started WelcomeUnpacking Your MobilePro NEC MobilePro Getting to Know Your MobileProInstalling and Charging the Battery AccessoriesLithium-Ion battery pack Inserting the battery pack Getting Started Connecting the AC Adapter Connecting the AC adapter Introducing the Software Taking a Quick TourVerifying PC Connection Settings Connecting to Your PC via SerialEnsuring the Availability of the Serial Port Connecting the PC Connect CableConnecting the PC connect cable Network Requirements Installing Microsoft ActiveSyncCreating a Partnership Verifying Synchronization SettingsConnecting to Your PC via Infrared Modifying PC Connection Settings Setting the Infrared Connection SpeedEnabling the Infrared Port Installing Microsoft ActiveSync Installing ActiveSync Creating a Partnership Resynchronizing Your MobilePro Synchronizing with Your Host PCSynchronizing via the Serial Port Synchronizing via the Infrared PortConnecting Remotely Using other Communication DevicesHelp Resources Getting HelpPocket PC Magazine Buyer’s Guide Introducing NEC MobilePro Identifying System Features Around the Front of the SystemDisplay panel Introducing the NEC MobilePro Keyboard panel and base unitStatus LEDs Around the Back of the SystemFeatures on the back of the system Left side featuresAround the Left Side of the System 6Introducing the NEC MobilePro Right side features Around the Right Side of the SystemAround the Bottom of the System Features on the bottom of the system Using the Stylus Using MobilePros Power SourcesOpening the Display Panel Recharging the Main Battery Pack Determining Battery StatusMobilePro Power Management Recharging the Backup BatteryRemoving and Inserting the Battery Pack Battery ReplacementRemoving the battery pack Caring for the MobilePro Battery PrecautionsPrecautions Storage Requirements Routine CleaningIntroducing the NEC MobilePro Introducing Windows CE Using Windows CE Windows CE Operating SystemIntroducing Windows CE Windows CE Desktop Dragging and DroppingPocket Applications Printing Features Creating a Network Ethernet Connection Network CapabilitiesMicrosoft ActiveSync Backing Up and Restoring Data Online HelpUsing the NEC MobilePro Powering On and Off Powering on and offUsing the NEC MobilePro Adjusting the brightness Making Display Panel AdjustmentsBacklight Enabling the Suspend SwitchUsing the Keyboard Keyboard Default Application Shortcut Keys Using Application Shortcut KeysOther Function Keys Defining Application Shortcut KeysAdjusting MobilePro Settings Locating the Scroll Dial Using the Scroll DialUsing the Voice Recorder Recording MemosMenu Selections Inserting PC Cards Using PC CardsVerify that the PC card is securely in the slot Inserting a PC cardUsing CompactFlash Cards Removing PC CardsInserting CompactFlash Cards Inserting a CompactFlash card Removing CompactFlash CardsUsing the IR Port Using the Soft Reset Button Resetting the MobileProSoft reset button Using the Full Reset ButtonBattery release latch Battery pack Battery release lock Full reset button Using the FlashROM Configuration UtilityUsing the NEC MobilePro Setting Up a Remote Connection Preparing for Connection Setup Connecting the Internal ModemSetting Up a Remote Connection Connecting the telephone cable Connecting to an Internet Service ProviderConnecting to a Remote Access Server Sending and Receiving Email Activating a Connection Tap Services again, if necessary and tap Connect Troubleshooting Troubleshooting2Troubleshooting Troubleshooting A-3 CPU SpecificationsPorts SpecificationsRecharge Time Specifications B-3Dimensions Specifications B-5 Regulatory Statements for U.S. and Canada FCC Statement for United States OnlyRegulatory Statements FCC Part Regulatory Statements IC CS-03 FCC Warning Battery Disposal CTR21 Regulatory Statements for EuropeBattery Disposal Declaration of Conformity Index-1 IndexIndex-2 Index-3