NEC M380 manual Problem Checklist, Problem Resolution

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Problem Checklist

First check the items in the following list. If these items don't help, see the table that follows the list.

•Power to the notebook is on.

•The AC power outlet to which your AC adaptor is connected is working. Test the outlet by plugging in a lamp or other electrical device.

•All cables are tightly connected.

•The display setting is configured correctly.

•The display brightness control is adjusted properly.

•If using battery power, check that the battery pack is properly inserted and fully charged.

Problem

The notebook does not power on

Resolution

If you are operating the notebook with battery power, check that the battery pack is correctly inserted. Attach the AC adaptor to recharge the battery.

If you have the AC adaptor attached, check that you are using a working AC power outlet.

LCD screen is dark and blank

Battery power does not last long

Power-saving mode has shut off the backlight. Press a keyboard key. The built-in LCD may not be selected. Press specific function key once or twice to select the LCD video mode.

Screen brightness needs adjustment. Use the specific functions keys.

The notebook entered Standby mode due to low battery power. Plug in the AC adaptor before resuming operation.

Use power-saving modes.
	For more information, please refer to: Windows Vista® Operating		Page
	System Introduction → Managing System Power ; or		32

	Windows® XP Operating System Introduction → Managing		Page
	System Power.		40

Fully charge and discharge the battery several times to recondition it.
Replace the battery.
	For more information, please refer to: Introducing Your NEC		Page
	VERSA → Using the Battery ; and		20

	Introducing Your NEC VERSA → Replacing the Battery.		Page
			22

Information on the LCD is difficult to see

An optional component does not work

The Standby/Resume function does not work.

Use the specific functions keys to adjust the brightness control.

Tilt the LCD screen slightly forward or backward.

Make sure the component is securely installed or connected.

Refer to the optional component documentation.

If the notebook does not enter Standby mode, a disk drive might be busy. Wait until the disk drive stops and try again.

If notebook does not resume, it may have auto suspended on a low battery. Attach the AC adaptor and try again.

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Contents NEC Versa M380 Series Table of Contents Electronic User’s Guide Text SetupAbout Your Electronic User’s Guide For specific models onlyBasic Care and Handling Tips Precautions for Notebook Use Be sure to follow these power cord safety tipsRoutine Cleaning Storage RequirementsIntroducing Your NEC Versa Getting to Know Your NotebookFront View of the Notebook Description LEDs Indicator WirelessPower Email ButtonBack View of the Notebook Left Side View of the NotebookRight Side View of the Notebook Battery Security Lock Battery Bay Battery Release Latch Bottom View of the NotebookKeyboard LED Behaviour Only This indicates that ECO mode is enabled Indicates that Wireless LAN is enabledWireless technology board Green IndicatorOptional Accessories Power ButtonFunction Keys Using the Touchpad Touchpad Tips Power Sources AC AdaptorUsing the Battery Powering The Notebook On and OffConnecting the AC Adaptor Connect the AC adaptor as followsConserving Battery Power Charging the BatteryLow Battery Power Power Management FeaturesReplacing the Battery Battery PrecautionsRemoving the Battery in your Notebook Installing the Battery in your NotebookHandling the Battery Disposing of the BatteryBios Setup Menus Introducing Bios Setup for Windows VistaEntering Bios Setup Use Bios Setup toIntroducing Bios Setup for Windows XP Press F2 to Enter Bios Setup F8 to Display Boot OrderUpdating the Bios Windows Vista Operating System Introduction Windows Vista Operating System SetupFor Windows Vista Operating system setup Windows Vista Operating SystemsFor Hong Kong dual boot models only Dual Boot 2 languagesWindows Language Selection Desktop Icons Windows Vista Operating SystemTaskbar Icons Start Menu Technical Support InformationWindows Vista Operating System Power Options Properties Managing System Power Windows Vista Operating SystemPower Plan Alarms AdvancedTips for Using Windows Vista Frequently Asked Questions FAQ Windows VistaWindows XP Operating Systems Windows XP Operating System IntroductionOnly applicable to Windows XP Windows XP Operating System Setup For Windows XP Operating system setupIntroduction → Windows XP Operating System Setup Windows XP Operating System Among the new features areIntroduction Professional versus Home EditionTaskbar Icons Desktop IconsStart Menu Power schemes Windows XP Operating System Power Options PropertiesManaging System Power Windows XP Operating System Technical Support InformationNone Hibernate Power MeterChecked Recognising the Power Management States Windows XP Operating System Power Management StatesGo to Start, Turn off computer, Standby Close the LCD panel Booting in Safe Mode Tips for Using Windows XPRestarting in Safe Mode Debugging Mode Changing the AutoPlay SettingChanging the Display Resolution Internet Connection WizardEstablishing Passwords Click on Start, Control Panel, and Appearance and ThemesCustomising the Taskbar Customising the DesktopSystem Configuration Label Applications Adobe ReaderBluetooth Wireless Technology Blu-ray Page Import All Kinds of File Formats Including Record TV CyberLink MakeDiscEasy DVD Burning for the Digital Home Create Stylish DVD MenusData Easy Media CreatorMusic Back UpMore Features Advanced OptionsIntel Turbo Memory McAfee Personal Firewall Proven security that helps prevent hacker attacksKey Features McAfee SecurityCenterMcAfee VirusScan Proven security that protects against viruses and spywareNorton Internet SecurityTM SRS Premium Sound Optical Drive Using your NEC Versa Removable Disk DrivesGeneral Information about Optical Discs Disc LoadingDisc Care Optical Disc Drive CareBays Hard Disk DriveTaking Care of Your Notebook Protecting Your Notebook From Power OutagesProtecting Your Notebook From Damage Keeping Your Notebook in Good Condition Security Operating Environment Daily Preventive MaintenanceFirst Time Use WeeklyShipping Your Notebook Use these steps to prepare your notebook for shippingModem Wireless LAN/Bluetooth Wireless TechnologyConnecting using a Modem Local Area Network LANWhat To Take Power ConnectionsPreparing for Travel Getting Through CustomsConnecting / Using Your Modem Connecting / Using a LANUsing Peripheral Devices USB Devices Audio VideoSetting Up a Healthy Work Environment Vary Your Workday Practise Some Stretching ExercisesYour Chair Arrange Your EquipmentCheck the following Your Input Devices Your DeskYour Screen Vary Your Workday Reducing the Risk of InjuriesPractise Some Stretching Exercises Repetitive Strain Injury Potential Medical ConditionsThree Stages of Repetitive Strain Injury Epilepsy Warning Pre-Existing Conditions and Psychosocial FactorsProblem Checklist Problem ResolutionStart-Up Problems If You Need AssistanceRecovery Information for Windows Vista only NEC Recovery Program from backup partitionBackup your personal files Full RecoveryPartial Recovery Return your notebook to its original configurationPage Page If You Wish to Perform a Full Recovery Other filesRecovery Information for Windows XP only Starting the Recovery Program If you wish to perform a Complete Recovery Select Partial Recovery and click on NextFrequently Asked Questions Where can I find the call centre phone number?Computer Viruses Boot ProblemsTechnical Support Is my notebook virus-free? What is a computer virus?What can I do to keep my notebook virus-free? What are the different types of viruses?Internet How do I connect to the internet?How do search engines work? How can I narrow down a search on the Internet?Are cookies a threat to privacy? Digital Video and Ieee 1394 DevicesIeee 1394 Devices Can a virus attach itself to cookies?Digital Video What is the Digital Video DV format?What are the benefits of Digital Video? Safety Notices Radio Frequency Interference Statement Safety WarningModifications to the Product Radio Frequency InterferenceProtected Extra Low Voltage Pelv Safety Extra Low Voltage SelvConnections and Remote Earth Remote EarthSingapore, Hong Kong, Bangladesh and Maldives Power Supply and CablesPower Supply PhilippinesBatteries Radio-communication Regulation if applicable Laser Compliance StatementThunderstorm Warning Additional NoticesRecommended Environment Electrostatic Discharge ESD and ESD ProtectionProduct Storage Environment Guidelines OperationTerm Definition LAN Wireless LANGlossary Ieee107 108 Copyright CopyrightDisclaimer Trademarks Official Name of the Software Used