Lexmark x5100 manual Troubleshooting

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Maintenance	38
Replacing the print cartridges	38
Aligning the print cartridges	42
Cleaning the print cartridge nozzles	42
Wiping the print cartridge nozzles and contacts	44
Preserving the print cartridges	45
Ordering supplies	45
Troubleshooting	46
Setup troubleshooting	46
General troubleshooting	46
Other help sources	65
Notices	66
Statement of Limited Warranty	68
Index	70

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Contents Lexmark X5100 All-In-One Series User’s Guide Safety information Contents Troubleshooting Setting up your All-In-One Learning about your All-In-OneUnderstanding the All-In-One parts Table on page 3 describes each partUse When you want to Understanding the operator panelPage Press When you want to Operator panel menus From this menu You canIRON-ON/MIRROR Using the Lexmark X5100 Series All-In-One Center Understanding the All-In-One softwareUsing Print Properties Using the Lexmark X5100 Series Photo Editor Using the Lexmark X5100 Series Solution Center Following table describes the LSC tabs Understanding the paper type sensor Click Printing Preferences or Properties Click OK Using your All-In-One Placing your document on the scanner glassLoading paper You can load up to Make sureYou can load up to Make sure Page Copying using the operator panel Copying using the All-In-One software Scanning using the operator panel Press E-mail, File, Software Scanning using the All-In-One software Click Scan Now Sending a fax using the operator panel PrintingSending a fax using the All-In-One software Creating projectsPrint a banner Using the All-In-One software Using the operator panelMake color copies Click Attach Now Enlarge or reduce needlepoint or woodworking patterns Scan multiple pages or images Print a poster Page Page Print mirror images and iron-on transfers Using your computerPersonalize fabric with pictures Networking Use Optical Character RecognitionMaintenance Replacing the print cartridgesPage Page Select Cleaning the print cartridge nozzles After installing cartridgesAligning the print cartridges To improve print qualityUsing the operator panel Wiping the print cartridge nozzles and contacts Preserving the print cartridges Ordering suppliesSetup troubleshooting General troubleshootingProblem Go to Fax problems Paper misfeeds or multiple sheets feedTransparencies or glossy photo papers stick together Transparencies or photo papers contain white linesEnvelopes do not feed properly Document does not printDocument prints poorly Document prints slowlyVertical, straight lines are not smooth Print is too dark or smudged Characters are missing or unexpectedPrint quality is poor at the edges Display language is not preferable Colors are faded or not printing completelyCopy quality is unsatisfactory All-In-One or scanner is not communicating with computerIf your document is too light or too dark Page To turn the feature off for your next scan To clean the scanner glassTo adjust the auto-cropping To adjust cropping manually Edges of copied documents are cut offScanner unit will not close Copied objects appear in a different location onFit to Page function is not working properly If auto detect is set but not working correctlyYou receive an error message Paper Jam messageCover Open message Ink Low message Paper Out messageCartridge Error messages Unlock Scanner messageCheck the table below for specific instructions Uninstall and reinstall the All-In-One software Other error messagesOther help sources Energy Star Japanese Vcci notice Statement of Limited Warranty Limitation of liability Index Menu headings 6 messages, error Cartridge Pages or images