Lexmark MX6500E manual Application cannot connect to SharePoint server

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Troubleshooting

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MAKE SURE SCANNER AUTHENTICATION IS CONFIGURED

If the application is configured to use scanner authentication credentials, then the scanner authentication settings must be configured from the Embedded Web Server. For more information on configuring the scanner authentication settings, see the Embedded Web Server Administrator's Guide available at www.lexmark.com.

MAKE SURE YOU SPECIFY THE CORRECT USER NAME AND PASSWORD

If the application is configured to use SharePoint credentials to authenticate users, make sure to type the correct user name and password combination from the application configuration settings.

CONTACT YOUR SOLUTIONS PROVIDER

If you still cannot isolate the problem, then contact your solutions provider representative for additional help.

Application cannot connect to SharePoint server

Try one or more of the following:

CHECK THE APPLICATION SETTINGS

Make sure the application settings match the settings for the SharePoint server. For more information on configuring Scan to SharePoint settings, see “Configuring SharePoint settings” on page 5.

MAKE SURE THE SCANNER IS CONNECTED TO THE NETWORK

Make sure all appropriate network cables are securely connected and the network settings of the scanner are correctly configured. For information on networking the scanner, see the scanner User's Guide or the Software and Documentation CD that came with the scanner.

CHECK THE SYSTEM LOG

1Obtain the scanner IP address:

•From the scanner home screen

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2Open a Web browser, and then type the scanner IP address in the address field. The Embedded Web Server appears.

3From the navigation menu on the left, click Settings > Apps > Apps Management.

4Click the System tab > Log.

5From the Filter menu, select an application status.

6From the application menu, select an application, and then click Submit.

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Contents Scan to SharePoint Administrators GuideContents Overview Adding or editing a profile Configuring Scan to SharePoi ntConfiguring SharePoint settings Configuring user authentication settingsConfiguring scanning options Deleting a profile Customizing the display icon Configuring PKI Authentication Scanning documents using Scan to SharePoint Using Scan to SharePointPrinting documents saved on SharePoint An application error has occurred TroubleshootingApplication cannot authenticate user Make Sure the Scanner is Connected to the Network Application cannot connect to SharePoint serverMake Sure the Site is Valid Cannot scan or print documentsDocuments are not scanning in color Make Sure Your LDD Settings are CorrectAppendix Government END Users Apache License Version 2.0, January END of Terms and Conditions Open Public License Source Code License Initial Developer Grant Description of Modifications Disclaimer of Warranty Termination Miscellaneous Index
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MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.
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