4078-00X
Paper Feed Service Check
If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check:
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Check the entire paper path for obstructions.
Be sure there is not too much paper in the sheet feeder. Be sure the correct type of paper is being used.
Check for static in the paper.
| FRU | Action |
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1 | System Board | Turn the printer off and disconnect CN6 from the |
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| system board. Turn the printer on and check for a |
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| pulse of 24 V dc between |
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| machine goes through |
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| not present, check for motor pins shorted to the |
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| motor housing. If you find a shorted pin, replace |
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| the motor. If you still have a failure after replacing |
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| the motor, replace the system board. |
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Diagnostic Information