Troubleshooting checklist
Is the power supply firmly attached to your printer and an electrical outlet?
Are both your printer and computer on?
Is your printer cable securely attached at both ends?
Did you remove the sticker and transparent tape from the back and bottom of both print cartridges?
Is the black cartridge (P/N 82) in the left carrier and the color cartridge (P/N 83 or 88) in the right carrier?
Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 5.
Did you install the printer software correctly?
Windows | Mac OS 8.6 to 9.2 | Mac OS X version 10.0.3 to 10.1 |
From your desktop, | From the Apple | From the Finder, click Computer, |
click Start | menu, choose | and then |
Programs or All | Control Panels. | disk icon Library folder |
Programs. | If Lexmark Z65 | Printers folder Lexmark folder. |
If Lexmark Z65 |
| |
Control Panel does | If Lexmark Z65 Utility does not | |
does not appear in | not appear in your | appear in the folder, install the |
your list of | list of Control | printer software (see page 25). |
programs, install | Panels, install the |
|
the printer software | printer software |
|
(see page 24). | (see page 25). |
|
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