Lexmark Z65 manual My document did not print Windows, Windows 98/Me Windows XP

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My document did not print.

(Windows)

First, see if checking the list on page 13 solves the problem.

Make sure the printer is set to use the correct port. Since you are using a USB cable, the printer should be using a USB port such as usb-lexmark_Z65 or USB001. To check the printer port and change it, if necessary, follow the steps for your operating system.

Windows 98/Me

Windows 2000

Windows XP

a Click Start Settings

a Click Start Settings

a Click Start Control

Printers.

Printers.

Panel Printers and

b Right-click the

b Right-click the

Other Hardware

Printers and Faxes.

Lexmark Z65 printer

Lexmark Z65 printer icon,

b Click the Ports tab.

icon, and then click

and then click Properties.

Properties.

c Click the Ports tab.

c From the list of ports,

c Click the Details tab.

d From the list of ports,

select the correct

d From the Ports

printer port.

select the correct printer

 

drop-down menu, select

port.

If the correct port is

the printer port.

If the correct port is not

not listed, uninstall

If the correct port is not

and then reinstall the

listed, uninstall and then

printer software. For

listed, uninstall and then

reinstall the printer

help, see page 24.

reinstall the printer

software. For help, see

d Click Apply.

software. For help, see

page 24.

page 24.

e Click Apply.

e Click OK.

e Click OK.

f Click OK.

 

 

 

 

 

 

If your document did not print, print a test page:

aFrom your desktop, double-click the Lexmark Z65 Solution Center icon.

bFrom the Troubleshooting tab, click Print a test page.

If the test page prints, your printer is working properly. Check your software application documentation for troubleshooting information.

If the test page does not print, click the Help button on the error message that appears or refer to the printer software Help (see page 4).

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Contents Z65 Color Jetprinter United States Government Restricted Rights Contents Understanding the printer parts Learning about your printerPrint Properties Windows only Using the software to select your printer settingsPrint quality Paper recommendation Print dialog box and Page Setup dialog box Macintosh onlyWindows Macintosh Windows Mac OS 8.6 to 10.1 Mac OS X version 10.0.3 toPrinting from paper tray Windows Mac OS 8.6 to 10.0.3 to Mac OS X versionPaper tray 2 button Mac OS X version Printing for fun Printing a digital photo on a photo card Windows Want To menu Refer to the Online User’s Guide see Windows Mac OS 8.6 to Mac OS X version 10.0.3 to Troubleshooting checklistWindows Macintosh For this problem See Setup troubleshootingPower light did not come on Alignment Did not print Page Mac OS X version Windows 98/Me Windows XP My document did not print WindowsMy document did not print Mac OS 8.6 to My document did not print Mac OS X version 10.0.3 to Paper tray light is blinking Communications error Message appearedMy printer is still not working Windows Uninstall the printer softwareMac OS 8.6 to Mac OS X version 10.0.3 to My printer is still not working MacintoshIndex Communications error message Limited warranty