Lexmark Z65 manual My printer is still not working Windows, Uninstall the printer software

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If the suggestions in this chapter did not solve your printing problem, uninstall and then reinstall the printer software.

My printer is still not working.

(Windows)

Uninstall the printer software

aFrom your desktop, click Start Programs or All Programs Lexmark Z65 Lexmark Z65 Uninstall.

bFollow the instructions on your screen to uninstall the printer software.

cRestart your computer before reinstalling the printer software.

Install the printer software

aInsert the printer software CD.

bWhen the Lexmark printer software installation screen appears, click Install Now.

If the installation screen does not appear, see page 18.

cFollow instructions on your screen to complete printer software installation.

Verify printer software installation

aClick Start Programs or All Programs Lexmark Z65 Lexmark Z65 Solution Center.

bFrom the Troubleshooting tab, click Print a test page.

If the test page prints, your printer is working properly. If the test page does not print, refer to the printer software Help (see page 4).

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Contents Z65 Color Jetprinter United States Government Restricted Rights Contents Understanding the printer parts Learning about your printerPrint Properties Windows only Using the software to select your printer settingsPrint dialog box and Page Setup dialog box Macintosh only Windows MacintoshPrint quality Paper recommendation Windows Mac OS 8.6 to 10.1 Mac OS X version 10.0.3 toPrinting from paper tray Windows Mac OS 8.6 to 10.0.3 to Mac OS X versionPaper tray 2 button Mac OS X version Printing for fun Printing a digital photo on a photo card Windows Want To menu Refer to the Online User’s Guide see Windows Mac OS 8.6 to Mac OS X version 10.0.3 to Troubleshooting checklistWindows Macintosh For this problem See Setup troubleshootingPower light did not come on Alignment Did not print Page Mac OS X version Windows 98/Me Windows XP My document did not print WindowsMy document did not print Mac OS 8.6 to My document did not print Mac OS X version 10.0.3 to Paper tray light is blinking Communications error Message appearedMy printer is still not working Windows Uninstall the printer softwareMac OS 8.6 to Mac OS X version 10.0.3 to My printer is still not working MacintoshIndex Communications error message Limited warranty