Lexmark 322, 320 setup guide Troubleshooting

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Setting up the network printer 24

Printing

Paper handling

Maintenance

Troubleshooting

Administration

Index

7Print a test page to verify printer installation. a Click Start Settings Printers.

b Click File Properties.

c On the General tab, click Print Test Page.

When a test page prints successfully, printer installation is complete.

Troubleshooting

At the server, do these steps in the order shown before you call the Customer Support Center.

1Make sure you are using TCP/IP for communications between the Windows server and the MarkNet print server. For Windows NT Server 4.x or Windows 2000, use either TCP/IP or LexLink.

2Press the operator panel button with a brief button press to print a network settings page.

Look under the TCP/IP heading on the network setup page to see if the TCP/IP protocol is turned on (activated) in the print server.

If TCP/IP is turned off, use the IPX protocol to activate it. Select the printer and then select the TCP/IP task. Check the Enable box to activate TCP/IP.

www.lexmark.com

Lexmark E320/E322 Printer

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Contents Environments we support Print a network setup Set the IP address, netmask and gatewayPrint Server TCP/IP Setup Utility DhcpInstallation RequirementsStatic ARP entry and telnet Troubleshooting Put mytest.ps or put mytest.txt Setting up the network printer Set up to print Set up LexIP printing on Windows NT 4.0/2000Print to a queue on a Windows NT server Part 1 Install printer drivers and TCP/IP network support Part 2 Create a Network Port Setting up the network printer Set up LexIP printing on Windows 95/98/Me Setting up the network printer Part 2 Create a Network Port Setting up the network printer Install a shared printer on a Windows NT 4.0/2000 server Part 1 Installing printer drivers and TCP/IP network supportSetting up the network printer Part 2 Creating a Network Port Part 3 Sharing the printer on the network Setting up the network printer Install a shared printer on network clients Setting up clients point and printSetting up clients point and print Setting up clients peer-to-peer Troubleshooting Printing Novell NetWare Setting up the network printer Choosing NPRINTER/RPRINTER or Pserver How NPRINTER/RPRINTER worksHow Pserver works Advantage of using Nprinter in NDS Disadvantages of using Nprinter in NDSNprinter in IntraNetWare NDS Advantages of using Pserver in NDS Pserver in IntraNetWare NDSDisadvantage of using Pserver in NDS Advantage of using Rprinter in NetWareRprinter vs. Pserver in NetWare Rprinter in NetWareDisadvantages of using Rprinter in NetWare Advantages of using Pserver in NetWarePserver in NetWare Disadvantage of using Pserver in NetWare Queue-based printingSetting up the network printer Finding the default AppleTalk name Creating a desktop printer iconChanging the zone Changing the printer name Updating printer hardware LaserWriter 8 environment prior to LaserWriterLaserWriter 8 environment LaserWriter 8.4.1 and later QuickDraw GX environmentTroubleshooting Setting up the network printer Print server light patterns Normal conditions Menu Error conditions