Diagnostic tools overview, Post beep codes | Intel SBX82 instruction

5 Solving problems

This section provides basic troubleshooting information to help you solve some common problems that might occur while setting up your blade server.

If you cannot locate and correct the problem using the information in this section, see the blade server Hardware Maintenance Manual and Troubleshooting Guide on the Intel Server Compute Blade SBX82 Resource CD.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related problems:

•POST beep codes

The power-on self-test beep codes indicate the detection of a problem.

—One beep indicates successful completion of POST.

—More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration problem.

See “POST beep code descriptions” on page 58 and the blade server Hardware Maintenance Manual and Troubleshooting Guide on the Intel Server Compute Blade SBX82 Resource CD.

•Troubleshooting charts

These charts list problem symptoms and steps to correct the problems. See the “Troubleshooting charts” on page 61 for more information.

•Diagnostic programs and error messages

Real Time Diagnostics tests the major components of your SBCE unit, including the management modules, switch modules, CD-ROM drive, diskette drive, and your blade server, while the server operating system is running.

✏NOTE

See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the Intel Server Compute Blade SBX82 Resource CD for more information.

•Light Path Diagnostics feature

Use the Light Path Diagnostics feature to identify system errors quickly. See the “Light path diagnostics” on page 65 for more information.

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Intel SBX82 Diagnostic tools overview, Post beep codes, Troubleshooting charts, Diagnostic programs and error messages

Contents

Intel Server Compute Blade SBX82 Disclaimer Contents Configuring the blade server Safety and regulatory information Electrical Safety General Safety Vii Handling electrostatic discharge-sensitive devices To Connect To Disconnect Use safe practices when lifting Safety compliance Regulatory specifications and disclaimers Electromagnetic compatibility ECM Electromagnetic compatibility notices USA Xiii Electromagnetic compatibility notices InternationalJapan EMC Compatibility Device User’s Information RRL Korea English translation of the notice abovePage Blade server release levers Label placement on the Sbce unit Reliability, availability, and serviceability features Features and specifications Intel Server Compute Blade SBX82 features Power throttling Intel Server Compute Blade SBX82 specifications Memory Integrated functions Service ProcessorProcessor Size Electrical Input Environment Related publications Major components of the blade serverPage Page Turning on the blade server Using power, controls, jumpers, switches, and indicators Turning off the blade server Understanding the control panel and LEDs NumLock NumLock bladeservernumber Enter System board illustration Using system board switches Switch block 2 SW2 and settings Using switch block 2 SW2 NMI MIS Sbrd Temp MIS Handling static-sensitive devices Installation guidelinesSystem reliability considerations Opening the blade server cover Installing and removing the blade server from the Sbce unit Statement Removing the blade server bezel assembly Installing a Scsi drive Installing a Scsi hard disk drive Removing a Scsi hard disk drive Installing memory modules Installing Dimms Installing an additional processor Page Lever fully open Lever closed Installing an I/O expansion card Installing a small form-factor expansion card Installing a small form-factor I/O card in the blade server Installing a standard form-factor expansion card Sbescsi IInstalling the Intel Blade Server Scsi Expansion Module Installing a Scsi storage expansion unit Cover pins Scsi IDs for the hard disk drives in the expansion unit Installing a Scsi disk drive Page Opening the expansion unit cover Installing an I/O expansion card Installing an I/O expansion card in the expansion unit Replacing the battery Battery location Completing the installation Installing the blade server bezel assembly Closing the blade server cover Installing the blade server in the Sbce unit Updating your blade server configuration Input/output connectors and devices Configuration/Setup Utility menu choices Using the Configuration/Setup Utility programStarting the Configuration/Setup Utility program Remote Console Redirection System InformationProduct Data Devices and I/O Ports BMC Network Configuration Advanced SetupMemory Settings Baseboard Management Controller BMC Settings Using passwords Firmware updates Using the PXE boot agent utility program Configuring the Gigabit Ethernet controllers Blade server Ethernet controller enumeration Configuring a Scsi RAID array Using the LSI Logic Configuration Utility program Light Path Diagnostics feature Diagnostic tools overviewTroubleshooting charts Diagnostic programs and error messages Repeating long beeps Post beep code descriptions Abbreviated list of Post error messages Post error messages Abbreviated list of Post error messages Processor problems Troubleshooting chartsMemory problems Mm 3 Monitor problems Network connection problems Mouse problems Power problems Option problems Light Path Diagnostics LEDs Light path diagnosticsService processor problems Diagnosing problems using Light Path Diagnostics Light Path Diagnostics table Light path diagnostics Page Getting help and information from the World Wide Web Using the documentationBefore you call Page Index Password Scsi RAID