Monitor problems

NOTE

The monitor screen remains blank until it is directed to a blade server that is powered on; this is normal behavior.

Symptom

Suggested action

 

 

The monitor screen goes

Make sure that the monitor cable is connected to the video port on the

blank when you direct it to

management module.

a working blade server, or

If you still cannot find the problem, try using the monitor with another blade

it goes blank when you

server. If the problem persists, see the Intel Blade Server Chassis SBCE

start some application

Hardware Maintenance Manual and Troubleshooting Guide on the Resource CE

programs in the blade

that came with your SBCE unit.

servers.

 

 

 

The screen is blank.

Make sure that:

 

• The keyboard/mouse/video select button LED on the front of the blade

 

server is lit, indicating that the blade server is connected to the shared

 

monitor.

 

• The SBCE unit power cord is connected to the power module and a working

 

electrical outlet.

 

• The monitor cables are connected properly.

 

• The monitor is turned on and the brightness and contrast controls are

 

adjusted correctly.

 

Important: In some memory configurations, the 3-3-3 beep code might sound

 

during POST followed by a blank display screen. If this occurs and the Boot Fail

 

Count feature in the Start Options of the Configuration/Setup Utility program is

 

enabled (its default setting), you must restart the blade server three times to

 

force the system BIOS to reset the Configuration settings to the default

 

configuration (memory connector or bank of connectors enabled)

 

 

Only the cursor appears.

Make sure that the keyboard, video, and mouse on the SBCE unit have not been

 

switched to another blade server.

 

 

The monitor has screen

If the monitor self-tests show that the monitor is working correctly, consider the

jitter, or the screen image

location of the monitor. Magnetic fields around other devices (such as

is wavy, unreadable,

transformers, appliances, fluorescent lights, and other monitors) can cause

rolling, or distorted.

screen jitter or wavy, unreadable, rolling, or distorted screen images. If this

 

happens, turn off the monitor.

 

Attention: Moving a color monitor while it is turned on might cause screen

 

discoloration.

 

Move the device and the monitor at least 300 mm (12 in.) apart, and turn on the

 

monitor.

 

NOTE

 

To prevent diskette drive read/write errors, make sure the

 

distance between the monitor and diskette drives is at least 75

 

mm (3 in.).

 

 

Wrong characters appear

If the wrong language is displayed, update the firmware or operating system with

on the screen.

the correct language in the blade server that has ownership of the monitor.

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Intel Server Compute Blade SBX82 Installation and User’s Guide

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Intel SBX82 manual Monitor problems, Mm 3