Mouse problems

Symptom

Suggested action

 

 

The mouse does not work.

• Make sure that the keyboard/mouse/video select button LED on the front of

 

the blade server is lit, indicating that the blade server is connected to the

 

shared mouse.

 

• Make sure that the mouse cable is securely connected to the management

 

module and that the keyboard and mouse cables are not reversed.

 

• Make sure that the mouse works correctly with other blade servers.

 

• Make sure that the mouse is recognized as a USB device, not PS/2, by the

 

blade server. Although the mouse is a PS/2-style device, communication

 

with the mouse is through an internal USB bus in the SBCE unit. Some

 

operating systems allow you to select the type of mouse during installation

 

of the operating system. Select USB.

 

 

Network connection problems

Symptom

 

Suggested action

 

 

One or more blade servers

Make sure that:

are unable to

The switch modules for the network interface that you are using are

communicate with the

 

installed in the correct bays and are configured and operating correctly. See

network.

 

 

the Intel Blade Server Chassis SBCE Hardware Maintenance Manual and

 

 

 

 

Troubleshooting Guide on the SBCE unit Resource CD for details.

 

The settings in the switch module are correct for the blade server (settings

 

 

in the switch module are blade server specific).

 

If you installed an optional expansion card, make sure that:

 

The option is designed for the blade server.

 

You followed the installation instructions that come with the option.

 

The option is installed correctly.

 

You have not loosened any other installed options or cables.

 

You updated the configuration information in the Configuration/Setup Utility

 

 

program. Whenever memory or an option is changed, you must update the

 

 

configuration.

 

 

 

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Intel SBX82 manual Mouse problems, Network connection problems