Error messages troubleshooting
Alignment Error
SOLUTION 1
1Remove the print cartridge.
2Make sure the sticker and tape have been completely removed.
3Reinsert the print cartridge.
4Press to align the cartridge.
SOLUTION 2
Load photo paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
Load new paper only. The printer will read any markings on used paper, which could cause the alignment error message to appear.
Carrier Jam
1Open the access cover.
2Remove any objects blocking the path of the print cartridge carrier.
3Make sure the cartridge carrier lid is closed.
4Close the access cover.
5Press .
Troubleshooting
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