Lexmark 350 Series manual Print troubleshooting, Photo does not print

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SOLUTION 2

1Disconnect the camera.

2Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled.

SOLUTION 3

Use only the USB cable that came with the camera.

Print troubleshooting

Improving print quality

If you are not satisfied with the print quality of a photo, make sure you:

Use the appropriate paper for the photo. For best results, use Lexmark Perfectfinish Photo Paper or Lexmark Photo Paper.

Note: Do not use Lexmark Premium Photo Paper. Your print cartridge is not compatible with this type of paper.

Load the paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

Select Photo as the print quality.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

If the photo still does not have the print quality you want, follow these steps:

1Align the print cartridge. For more information, see “Aligning the print cartridge” on page 40. If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 41. If print quality has not improved, continue to step 3.

3Remove and reinsert the print cartridge. For more information, see “Removing a used print cartridge” on page 38 and “Installing the print cartridge” on page 38.

If print quality has not improved, continue to step 4.

4Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 41.

If print quality is still not satisfactory, replace the print cartridge. For more information, see “Ordering supplies” on page 42.

Photo does not print

SOLUTION 1

If an error message is displayed, see “Error messages troubleshooting” on page 50.

Troubleshooting

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Contents Users Guide JulySafety information Contents Using Bluetooth technology Troubleshooting IndexPage Finding in form a tion a bout t he pr inter Where to findDescription Where to find North America Where to find rest of worldLimited Warranty Where to find USSetting u p the p rinte r Checking the box contentsUnderstanding the parts of the printer Learn in g abou t the p r interUse Using the control panel buttons Press ToFrom here Using the control panel menusUsing the View and Select menu You canUsing the Transfer menu Using the Print Photos menuFrom here You can Using the Slideshow menu Using the Tools menuUsing the Photo Edit Mode menu Using the PictBridge menuPress or to navigate through the following options Use this Learn in g abou t the softwareOpening the software Load ing pa per Using supported paper typesLoading paper Inserting a memory card Con ne ctin g photo st o rag e devicesSlot Memory card Top slot XD Picture Card Inserting a flash drive Connecting a PictBridge-enabled digital camera Viewing a photo slideshow on the control panel display Viewing p ho tosReplacing screen saver photos on the control panel display Click Properties, Preferences, Options, or Setup Prin ting p ho tosPrinting photos using the control panel Printing a photo or selected photosPrinting all photos Printing photos by datePrinting photos by range Printing photos from a digital camera using Dpof Printing an index page of photosPage Editing photos Cropping photosAdjusting the brightness of photos Enhancing photos automatically Adding frames to photos Using color effects on photos Transferring photos from a memory device to a computer Trans ferring photosTransferring photos from a memory card to a flash drive Setting the Bluetooth mode Using B lu etooth te chnolog yPrinting using Bluetooth Page Changing the print cartridge Installing the print cartridgeMain taining the prin t er Removing a used print cartridgeUsing genuine Lexmark print cartridges Click Report a non-Lexmark print cartridgeImproving print quality Refilling a print cartridgeAchieving better print quality Aligning the print cartridgeCleaning the print cartridge nozzles Wiping the print cartridge nozzles and contactsViewing the ink level Preserving the print cartridgeOrdering supplies Printing a testPaper Recycling Lexmark productsPaper size Software does not install Setup troubleshootingPower button is not lit Troublesh oo tin gCannot print from a digital camera using PictBridge SolutionPrint troubleshooting Photo does not printPrint speed is slow Partial photo prints Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the paper support Device troubleshootingNothing happens when a device is inserted Device cannot be insertedError messages troubleshooting Alignment ErrorCartridge Error Removing and reinstalling the software Paper OutEdition notice Page Industry Canada compliance statement Meter average sound pressure, dBAEnergy Star ModeStatement of Limited Warranty Extent of limited warranty Page Index Tools menu Transfer Photos menu