Electronic Manuals, Reload CD if supplied

*your PC user guide

Electronic Manuals

You can view the text and graphics of a printed manual in electronic format (PDF) via the Acrobat Reader software preloaded on your PC. The Acrobat Reader program is also available on the System and Driver CD supplied with your PC, if you need to re-install it. Just place your Driver CD in your CD-ROM and click on Acrobat Reader when the menu pops up.

Double-click on any PDF file to read it.

When you buy software on CD, look through the contents of the disk for the manual.

Also the CD case may include a booklet with help or advice on installing and using the software.

!The System and Driver CD supplied with your PC, and the CDs in any included software packs also contain relevant electronic manuals.

Feature Help:

Whenever you see the ‘?’ symbol in the top right corner of an applications window, you can:

Click on the question mark.

Then click the feature you require help on.

*your PC user guide

The Reload CD (if supplied)

Your support pack comes with a Reload CD to restore the software on the PC to its ‘out-of-the-box’ condition.

Reload CD Features:

•It is easy to use.

•Requires no special knowledge or technical expertise and will fix most software problems quickly.

•Saves the time and expense of returning the PC or calling our Customer Care lines.

When to use the Reload CD:

Your PC may not work because software can conflict with other files on your PC or certain key files may have been accidentally deleted or damaged.

The Reload CD will:

•Restore every file on your computer to how it was when you switched it on for the first time - its ‘out of the box ’ state and clear any corrupt file or virus from the Hard Drive.

•Get the PC working again, if your computer has trouble with booting up problems, sound, display, CD/DVD drives or starting applications.

How does it work?

A small area of your hard disk drive holds a copy of the Windows Operating System and all the software pre-loaded on the PC. This area cannot be deleted or overwritten and is compressed to take up as little space as possible. The Reload CD will remove all the preloaded software and any personal data on the hard drive and replace it with the copy to return your PC to its ‘out of the box ’ state.

!Warning. In the event of hard drive replacement by the end user you will not be able to run a reload, as the hidden partition is created here at the factory.

What will not be restored?

•Any programs you installed from CD or floppy disk or downloaded from the Internet since receiving the PC.

However you can reinstall them after using the Reload CD

•All the data files that you have created and stored on the hard drive such as word processor documents (and templates), database files, digital camera pictures and scanned images.

If you want to keep any of these files, you must copy them to floppy disks or on to a blank CD (if your system has a CD-writer).

How to use the Reload CD:

•If you can, copy the data files you have created onto floppy disks and/or CDs.

•Insert the Reload CD in the CD-ROM or DVD-ROM drive, with the label facing up.

•Switch the PC off with the disk still in the drive.

• Switch the PC back on again.

The PC will restart and show a new menu. This menu gives you the option to ‘R’ Restore.

Press ‘R’ on the keyboard and follow the on screen instructions.

The computer will then start the Reload process, which may take around 10 to 20 minutes.

•Once prompted, remove the Reload CD and restart the PC.

•Keep a record of the Reload code that shows at the end of the process.