Oki Telephony Adapter manual IV Troubleshooting, Symptom Items to check

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IV Troubleshooting

If you encounter irregularities with the equipment, please check the following list before making inquiries to authorized sales agents or service offices.

Symptom

Items to check

Unit does not

• Is the power turned on? Check the POWER

operate.

lamp to see if it is lit.

 

• Is the power plug inserted into the port correctly?

 

• Is the AC power adapter connected to the

 

power outlet correctly?

The ALARM lamp

• Is the LAN port link established?

continues to blink.

 

The unit does not

 

operate.

 

No calls can be

• Is the POWER lamp ON and the ALARM lamp

made.

OFF?

 

• Is the unit properly connected to the

 

corresponding port?

 

• Is the LAN port link established? Check the LAN

 

lamp to see if it is lit.

 

• Is the dial signal of the telephone set correctly?

 

(TEL port: DTMF signal. Telephone lines vary

 

depending upon the contract with your regional

 

telephone company.)

No calls are

• Is the POWER lamp ON and the ALARM lamp

received.

OFF?

 

• Are all the connectors properly connected to the

 

correct ports?

 

• Is the LAN port link established? Check the LAN

 

lamp to see if it is lit.

 

• Is the ringer of the telephone in the ON position?

FAX communication

• Is the POWER lamp ON and the ALARM lamp OFF?

is not available.

• Is the facsimile mode a G3?

 

 

Troubleshooting 17

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Contents Version User’s GuidePage Page Page Contents Important Safety Instructions Important Safety Instructions Welcome to the world of Oki Internet telephony… IntroductionOutline Features be usedVoIP-TA LAN Front panelTEL Back panelALARM-LED Connections II InstallationAnalogue telephone or G3 facsimile equipment Analogue PstnPersonal computer PC Power sourceDuring use During installationVia an IP network III Placing CallsGeneral operation Third party incoming call during another call ServicesCall transfer during a telephone call End-to-end service using Dtmf signalingPlacing Calls How to register the absent service Absent serviceLine selection Details of servicesPlacing Calls For Pstn line not receiving services using hookflash hooking Using the IP network only Symptom Items to check IV TroubleshootingTEL port SpecificationsImportant Equipment Information Warranty period Warranty and ServiceFollowing the warranty period Head Office Oki Service OfficesLondon Office Sydney Office3PP3507-4104P002