Philips Flat Panel Monitors Pixel Defect Policy

7. Customer care and warranty

7 Customer care and warranty

7.1Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects:

One lit red, green or blue sub pixel

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel)

241B4LP specifications

The Philips 241B4LP is a standout monitor designed for both professional and personal use, offering an impressive array of features that cater to a variety of needs. With a sleek design and advanced technology, it is ideal for those who prioritize performance and visual quality.

One of the key features of the Philips 241B4LP is its 24-inch display, which utilizes a Full HD resolution of 1920 x 1080 pixels. This allows for crisp and clear images, making it suitable for tasks ranging from graphic design to media consumption. The monitor boasts an IPS panel, which facilitates wider viewing angles and better color accuracy. This means that users can enjoy consistent colors from various positions, making collaborations with colleagues or friends more enjoyable.

The Philips 241B4LP integrates cutting-edge technologies to enhance the user experience. It comes equipped with an Ultra-Narrow Border design, which minimizes screen bezels. This aspect is particularly beneficial for multi-monitor setups, allowing for a more seamless transition across screens and a more immersive experience when gaming or working on extensive tasks.

Another notable feature is the SmartErgoBase, which enables users to adjust the height, tilt, swivel, and rotate the monitor to their desired position. This ergonomic capability helps reduce neck and back strain, making it a great choice for long hours of use. The monitor also supports VESA mounting, giving users the flexibility to customize their workspace further.

In terms of connectivity, the Philips 241B4LP is equipped with multiple ports, including HDMI, DisplayPort, and VGA, offering versatility in connecting with various devices. Additionally, the inclusion of built-in speakers adds convenience for users who prefer an all-in-one solution without the need for external audio equipment.

Energy efficiency is another hallmark of the Philips 241B4LP, which is certified with Energy Star and TCO certifications. This monitor uses environmentally friendly technologies that provide reduced power consumption without compromising performance.

In summary, the Philips 241B4LP is a feature-rich monitor that combines stunning visuals, ergonomic designs, and energy efficiency, making it an excellent choice for anyone looking to enhance their computing experience. Whether for work or play, this monitor aims to deliver exceptional performance and user satisfaction.