Philips 241B4LP user manual Troubleshooting, No Picture Power LED not lit

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8.Troubleshooting & FAQs

8 Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents 241B4LP Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Setting up the monitor Setting up the monitor VGA Pivot 100mmRemove base stand and base Remove the base stand 100mm Why do I need it? Except using key to scroll down, you can alsoHow does it work? Off No optimization by SmartImage SmartSharpness What is it?First launch -Wizard Philips SmartControl PremiumImage Optimization Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Drag and Drop Windows Other alternative path VistaWin No other alternative path available Display Tune from the start menu or short cut on the desktop Title Bar OptionsLeft Click Menu SmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Right side Vertical Even SplitSetting Default settings Custom settingsYou can return to the default mode at any Time setting LED TFT-LCDYES USB0BTU 12W Energy ConsumptionRohs YES Epeat Mtbf640x480 Automatic power saving feature Automatic PowerSavingFor more information, please visit Lead-free ProductBenefits of Epeat Epeat Electronic Product2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Bright Dot DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsAustria Siemens I&S Contact Information for Western Europe region0810 Belgium Care 078 Denmark NovoIBA FujitsuCPS AL Shahd Computer L.L.C Contact Information for Apmea regionNo Picture Power LED not lit TroubleshootingReconnect your USB peripherals Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Premium FAQsTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q7 How should I clean the monitor surface? Q9 Can the Philips monitor be mounted on the wall?Q10 Can I connect my monitor to any PC, workstation or Mac? Troubleshooting & FAQs

241B4LP specifications

The Philips 241B4LP is a standout monitor designed for both professional and personal use, offering an impressive array of features that cater to a variety of needs. With a sleek design and advanced technology, it is ideal for those who prioritize performance and visual quality.

One of the key features of the Philips 241B4LP is its 24-inch display, which utilizes a Full HD resolution of 1920 x 1080 pixels. This allows for crisp and clear images, making it suitable for tasks ranging from graphic design to media consumption. The monitor boasts an IPS panel, which facilitates wider viewing angles and better color accuracy. This means that users can enjoy consistent colors from various positions, making collaborations with colleagues or friends more enjoyable.

The Philips 241B4LP integrates cutting-edge technologies to enhance the user experience. It comes equipped with an Ultra-Narrow Border design, which minimizes screen bezels. This aspect is particularly beneficial for multi-monitor setups, allowing for a more seamless transition across screens and a more immersive experience when gaming or working on extensive tasks.

Another notable feature is the SmartErgoBase, which enables users to adjust the height, tilt, swivel, and rotate the monitor to their desired position. This ergonomic capability helps reduce neck and back strain, making it a great choice for long hours of use. The monitor also supports VESA mounting, giving users the flexibility to customize their workspace further.

In terms of connectivity, the Philips 241B4LP is equipped with multiple ports, including HDMI, DisplayPort, and VGA, offering versatility in connecting with various devices. Additionally, the inclusion of built-in speakers adds convenience for users who prefer an all-in-one solution without the need for external audio equipment.

Energy efficiency is another hallmark of the Philips 241B4LP, which is certified with Energy Star and TCO certifications. This monitor uses environmentally friendly technologies that provide reduced power consumption without compromising performance.

In summary, the Philips 241B4LP is a feature-rich monitor that combines stunning visuals, ergonomic designs, and energy efficiency, making it an excellent choice for anyone looking to enhance their computing experience. Whether for work or play, this monitor aims to deliver exceptional performance and user satisfaction.