Philips 278C4QHSN/27 SmartControl Premium FAQs, Image appears blurred, indistinct or too dark

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9.Troubleshooting & FAQs

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

9.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Important safety information Disposal of product and packing materialWaste Electrical and Electronic Equipment Setting up the monitor InstallationPackage contents Connecting to your PC Operating the monitorOSD Menu Display interface is shown as belowBasic and simple instruction on the control keys Setting up the monitor What is it? Why do I need it?Image Optimization SmartImageSmartKolor SmartContrastPhilips SmartControl Premium Off No optimization by SmartImageFirst launch -Wizard Image Optimization Image Optimization Image Optimization OptionAuto Pivot Context Menu has four entries Image Optimization How to enable Ambiglow AmbiglowPress button Select Ambiglow Technical Specifications Picture/Display Monitor Panel TypeBacklight 0C to 40 C 30,000 hrsEnvironmental Resolution & Preset Modes Power Management VesaRegulatory Information Brand owner offers take-back optionsTCOF1058 TCO Document,Ver Lead-free Product Epeat Electronic Product EnvironmentalBenefits of Epeat Federal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Paikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Auf der Rückwand des Gerätes befindet sichEU Energy Label China RoHSCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects For the proximity of pixel defectsTFT Monitor panel in a Philips flat panel TablesCustomer Care & Warranty Bulgaria LAN Service Lithuania UAB ServicenetTopaz-Service Company +38 044 245 73 Russia Contact Information for Central and Eastern Europe regionContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Common ProblemsSmartControl Premium FAQs Image appears blurred, indistinct or too darkImage appears distorted.Text is fuzzy or blurred Ambiglow FAQs Q1. When do I use Ambiglow Auto mode?Q2When do I use Ambiglow SmartBiasLight mode? General FAQs What is the recommended refresh How do I adjust the resolution?Monitor adjustments via OSD? SettingsQ10 Are Philips LCD monitors Plug-and- Play? Koninklijke Philips Electronics N.V. All rights reserved

278C4QHSN/27 specifications

The Philips 278C4QHSN/27 is an impressive display that perfectly balances style and functionality, making it an ideal choice for both professionals and casual users. This 27-inch monitor features a sleek design complemented by ultrathin bezels, allowing for a seamless multi-monitor setup. The aesthetic appeal of the monitor is further enhanced by its VESA mount compatibility, making it easy to integrate into any workspace.

At the core of the Philips 278C4QHSN/27 is its high-quality IPS panel, which delivers stunning visuals with vibrant colors and wide viewing angles. The 2560 x 1440 resolution ensures that images are sharp and detailed, whether you’re working on graphic design projects, watching movies, or gaming. The monitor supports 109 pixels per inch, providing excellent clarity and text readability.

One of the standout features of the Philips 278C4QHSN/27 is its SmartContrast technology, which dynamically analyzes the content displayed on screen and adjusts colors and contrast for an enhanced viewing experience. This is particularly beneficial when watching movies or playing games, as it allows for deeper blacks and brighter whites, resulting in a more immersive experience.

Moreover, the monitor is equipped with a range of connectivity options, including DisplayPort, HDMI, and DVI-D ports. This ensures compatibility with a variety of devices, making it easy to switch between your computer, game console, or other multimedia devices. The built-in USB hubs also provide added convenience for connecting peripherals.

Another key characteristic of the Philips 278C4QHSN/27 is its low blue light technology, designed to reduce eye strain during prolonged use. This feature is particularly valuable for professionals and gamers who spend long hours in front of the screen. The monitor also includes flicker-free technology that minimizes flickering for a more comfortable viewing experience.

In conclusion, the Philips 278C4QHSN/27 is a versatile monitor that combines aesthetic appeal with high-end performance features. Its IPS panel, SmartContrast technology, and connectivity options cater to a wide range of users, making it an excellent addition to any home or office environment. Whether you require a reliable display for work or entertainment, this monitor is designed to meet and exceed expectations.
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