Philips 274E5QSB Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialInstall base stand Setting up the monitorInstallation Package contentsComplete Video connector on the back of yourComputer Your monitor into a nearby outletOperating the monitor Model 274E5QHAB, 274E5QHAW Switch monitor’s power onModel 274E5QHSB,274E5QHAB,274E5QHAW Physical Function Tilt OSD MenuHow does it work? how do I connect? What is it?MHL Mobile High-Definition Link introduction How do I use the MHL function?How does it work? Why do I need it?Image Optimization SmartImage LiteFirst launch -Wizard SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu DisabledContext Sensitive menu Technical Specifications 30,000hrs Tilt +20 274E5QSB0C to 40 C Color options as applicable in your region Regulatory ApprovalsBSMI, ISO9241-307 ColorResolution & Preset Modes Vesa Power ManagementFor more information, please visit Regulatory InformationLead-free Product Low energy consumption to minimize climate impactGS EK1-20002011 GS mark requirement Epeat Electronic Product EnvironmentalCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Nur original-Ersatzteile verwendet werden Paikka/IlmankiertoPlassering/Ventilasjon Bsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEU Energy Label China RoHSTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsDark subpixel Black Dot DefectsProximity of Pixel Defects Total bright dot defects of all typesCustomer Care & Warranty Contact Information for Central and Eastern Europe region Bulgaria LAN ServiceLithuania UAB Servicenet Topaz-Service Company +38 044 245 73 RussiaAL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Lite FAQsGeneral FAQs Q10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Q3. I cannot hear sound from the monitor display Ans MHL FAQsKoninklijke Philips Electronics N.V. All rights reserved
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