Philips 274E5QHSB SmartControl Lite FAQs, Image appears distorted.Text is fuzzy or blurred

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8.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationTemperature 0-40C 32-95F Humidity 20-80% RH Notational DescriptionsDisposal of product and packing material Waste Electrical and Electronic EquipmentSetting up the monitor InstallationPackage contents Install base standVideo connector on the back of your ComputerYour monitor into a nearby outlet CompleteModel 274E5QHAB, 274E5QHAW Switch monitor’s power on Operating the monitorModel 274E5QHSB,274E5QHAB,274E5QHAW OSD Menu Physical Function TiltWhat is it? MHL Mobile High-Definition Link introductionHow do I use the MHL function? How does it work? how do I connect?Why do I need it? Image OptimizationSmartImage Lite How does it work?SmartContrast Philips SmartControl LiteFirst launch -Wizard Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Task Tray Menu Disabled Context Sensitive menuExit Close SmartControl Lite Technical Specifications Tilt +20 274E5QSB 0C to 40 C30,000hrs Regulatory Approvals BSMI, ISO9241-307Color Color options as applicable in your regionResolution & Preset Modes Power Management VesaRegulatory Information Lead-free ProductLow energy consumption to minimize climate impact For more information, please visitEpeat Electronic Product Environmental GS EK1-20002011 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Paikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenChina RoHS EU Energy LabelCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty Bulgaria LAN Service Lithuania UAB ServicenetTopaz-Service Company +38 044 245 73 Russia Contact Information for Central and Eastern Europe regionContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuSmartControl Lite FAQs Image appears distorted.Text is fuzzy or blurredGeneral FAQs Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?MHL FAQs Q3. I cannot hear sound from the monitor display AnsKoninklijke Philips Electronics N.V. All rights reserved
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