Philips 236V4 user manual Customer Care & Warranty

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7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country

ASC

Consumer care number

Price

 

 

 

 

 

Germany

Siemens I&S

+49

01803 386 853

0.09

United Kingdom

Invec Scotland

+44

0207 949 0069

Local call tariff

 

 

 

 

 

Ireland

Invec Scotland

+353

01 601 1161

Local call tariff

 

 

 

 

 

Spain

Eatsa Spain

+34

902 888 785

0.10

 

 

 

 

 

Finland

A-novo

+358

09 2290 1908

Local call tariff

 

 

 

 

 

France

A-novo

+33

082161 1658

0.09

 

 

 

 

 

Greece

Allman Hellas

+30

00800 3122 1223

Free of charge

 

 

 

 

 

Italy

A-novo

+39

840 320 041

0.08

Netherlands

E Care

+31

0900 0400 063

0.10

 

 

 

 

 

Denmark

A-novo

+45

3525 8761

Local call tariff

 

 

 

 

 

Norway

A-novo

+47

2270 8250

Local call tariff

 

 

 

 

 

Sweden

A-novo

+46

08 632 0016

Local call tariff

 

 

 

 

 

Poland

Zolter

+48

0223491505

Local call tariff

 

 

 

 

 

Austria

Siemens I&S

+43

0810 000206

0.07

Belgium

E Care

+32

078 250851

0.06

 

 

 

 

 

Luxembourg

E Care

+352

26 84 30 00

Local call tariff

 

 

 

 

 

Portugal

Eatsa Spain

+351

2 1359 1440

Local call tariff

 

 

 

 

 

Switzerland

A-novo

+41

02 2310 2116

Local call tariff

 

 

 

 

 

 

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Setting up the monitor InstallationOperating the monitor OFFModel 236V4LA OSD MenuDisplay interface is shown as below Model 236V4L Model 236V4LHARemove Base Stand and Base Remove the Base StandPress the release button to detach the base column 100mm Image Optimization SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Exit Close SmartControl Lite Task Tray Menu Disabled LED Technical SpecificationsTFT-LCD YESRohs YES Epeat Mtbf30,000hrs Environmental Selective models, UL/cUL, BSMI, ISO9241-307Resolution & Preset Modes Power Management VesaBrand owner offers take-back options Regulatory InformationLead-free Product Only for selective modelsEpeat Electronic Product Environmental GS EK1-20002011 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Varning VaroitusAchtung Beim Aufstellen China RoHS EU Energy LabelPixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsTotal bright dot defects of all types Black Dot DefectsProximity of Pixel Defects Dark subpixelCustomer Care & Warranty IBA FujitsuCPS Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuGeneral FAQs Image appears distorted.Text is fuzzy or blurredQ7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved