Philips 236V4 Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Installation Setting up the monitorOFF Operating the monitorDisplay interface is shown as below Model 236V4L OSD MenuModel 236V4LA Model 236V4LHARemove Base Stand and Base Remove the Base StandPress the release button to detach the base column 100mm Image Optimization SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Exit Close SmartControl Lite Task Tray Menu Disabled TFT-LCD Technical SpecificationsLED YES30,000hrs Environmental MtbfRohs YES Epeat Selective models, UL/cUL, BSMI, ISO9241-307Resolution & Preset Modes Vesa Power ManagementLead-free Product Regulatory InformationBrand owner offers take-back options Only for selective modelsGS EK1-20002011 GS mark requirement Epeat Electronic Product EnvironmentalCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Varning VaroitusAchtung Beim Aufstellen EU Energy Label China RoHSPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty IBA FujitsuCPS AL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred General FAQsQ10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved
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