Philips 220S4LSB/27 General FAQs, Do if the screen shows Cannot, Display this video mode?

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8.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to

authorization, in order to establish ownership of the monitor.

8.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1680 x 1050 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1680 x 1050 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1680 x 1050 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.:

monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor

Follow the instructions to insert the companion CD-ROM included in this

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceMaintenance Notational Descriptions Temperature 0-40C 32-95FService Taking back/Recycling Information for Customers Disposal of product and packing materialWaste Electrical and Electronic Equipment 220S4LC Setting up the monitorInstallation Snap in the base in the Vesa mount area 220S4LA 220S4LC Connecting to your PC 220S4LSOperating the monitor 220S4LS/220S4LC 220SLA Switch monitor’s power onReturn to previous OSD level SmartImage hot key.There are Movie, Game, Economy, Off220S4LS/220S4LA/220S4LC Swivel OSD MenuPhysical Function Tilt Height adjustment Remove the Base Assembly for Vesa Mounting220S4LS/220S4LA Surface. Pay attention not to scratch orRemove the base assembly Mylars from the hinge cover Remove the base assemblyWhy do I need it? What is it?Image Optimization SmartImageInstallation Clock/Phase adjustments, RGB White point adjustment, etcSmartContrast Philips SmartControl PremiumColor menu Start with Standard pane Adjust menuImage Optimization SmartImage Eco Power menu Options menuFirst Color Calibration Screen On single input displays, this pane will not be visible OptionAuto PivotContext Sensitive menu Help menuTask Tray Menu Disabled Task Tray Menu EnabledSupport Check for Update SmartDesktop SmartDesktop GuideOther alternative path Vista WinTask Tray Right Click Left Click MenuImage Optimization Backlight Technical SpecificationsPicture/Display Monitor Panel Type 30,000hrs Environmental Recommended Resolution Resolution & Preset ModesMaximum Resolution Vesa Power ManagementFor more information, please visit Regulatory InformationBrand owner offers take-back options Epeat Electronic Product Environmental Lead-free ProductCE Declaration of Conformity This product is in conformity with the following standardsDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto EU Energ Lable China RoHSRoHS Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel For the proximity of pixel defectsAdjacent dark subpixels Total bright or black dot defects of all typesContact Information for Western Europe region Customer Care & Warranty+7 495 645 6746 for repair BelarusBrazil Vermont ArgentinaSingapore 65 6882 Care Center Taiwan Teleservices0800-231-099 00971 4Make sure the computer is turned on TroubleshootingAdjust the contrast and brightness on On-Screen Display SmartControl Premium FAQsPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkRecommended resolution for this General FAQsDo if the screen shows Cannot Display this video mode?Press OK to show the OSD On Screen Display menu Troubleshooting & FAQs