Philips 220S4LSB SmartControl Premium FAQs, Image appears blurred, indistinct or too dark

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8.Troubleshooting & FAQs

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and maintenanceOperation Service Temperature 0-40C 32-95FNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialTaking back/Recycling Information for Customers Installation Setting up the monitor220S4LC Snap in the base in the Vesa mount area Connecting to your PC 220S4LS 220S4LA 220S4LC220S4LS/220S4LC 220SLA Switch monitor’s power on Operating the monitorReturn to previous OSD level SmartImage hot key.There are Movie, Game, Economy, OffPhysical Function Tilt OSD Menu220S4LS/220S4LA/220S4LC Swivel Remove the Base Assembly for Vesa Mounting Height adjustment220S4LS/220S4LA Surface. Pay attention not to scratch orRemove the base assembly Remove the base assembly Mylars from the hinge coverWhat is it? Why do I need it?Image Optimization SmartImageClock/Phase adjustments, RGB White point adjustment, etc InstallationSmartContrast Philips SmartControl PremiumStart with Standard pane Adjust menu Color menuImage Optimization First Color Calibration Screen Eco Power menu Options menuSmartImage OptionAuto Pivot On single input displays, this pane will not be visibleHelp menu Context Sensitive menuSupport Check for Update Task Tray Menu EnabledTask Tray Menu Disabled SmartDesktop Guide SmartDesktopOther alternative path Vista WinLeft Click Menu Task Tray Right ClickImage Optimization Picture/Display Monitor Panel Type Technical SpecificationsBacklight 30,000hrs Environmental Maximum Resolution Resolution & Preset ModesRecommended Resolution Power Management VesaBrand owner offers take-back options Regulatory InformationFor more information, please visit Lead-free Product Epeat Electronic Product EnvironmentalCE Declaration of Conformity This product is in conformity with the following standardsDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon RoHS China RoHSEU Energ Lable Customer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsFor the proximity of pixel defects Dark subpixelAdjacent dark subpixels Total bright or black dot defects of all typesCustomer Care & Warranty Contact Information for Western Europe regionBelarus +7 495 645 6746 for repairBrazil Vermont ArgentinaTaiwan Teleservices Singapore 65 6882 Care Center0800-231-099 00971 4Troubleshooting Make sure the computer is turned onSmartControl Premium FAQs Adjust the contrast and brightness on On-Screen DisplayPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkGeneral FAQs Recommended resolution for thisDo if the screen shows Cannot Display this video mode?Press OK to show the OSD On Screen Display menu Troubleshooting & FAQs