Samsung WAM750 AA Troubleshooting, Before requesting service, please check the following

Page 67

Press here

If you experience troubles with connecting the HUB and M7, try relocating the M7 so that the M7 is closer to the wireless router or HUB.

•• Connect it correctly.

•• Press the Mute button to cancel the mute function.

•• Adjust the volume.

•• TV SoundConnect is supported by some Samsung TVs released after 2012. Check your TV to see if it supports TV SoundConnect.

•• Press and hold the TV SoundConnect button to reset the connection.

•• Update your TV with the latest firmware.

•• Contact the Samsung Call Center.

•• Press and hold the TV SoundConnect

button for more than 5 seconds to reset TV SoundConnect and connect a new TV.

•• Plug in the HUB.

•• Connect the LAN cable to the Ethernet switch on the back of the HUB and to your wireless router.

•• Reset the HUB (see page 66).

Remedy

•• Connect the power plug to the outlet.

•• Disconnect the power plug and connect it again.

Appendix

AATroubleshooting

Before requesting service, please check the following.


Symptom	Check
The unit will not turn on.	•• Is the power cord plugged into the
	outlet?
A function does not work when	•• Is there static electricity in the air?
the button is pressed.
Sound is not produced.	•• Is the Mute function on?
	•• Is the volume set to minimum?

The TV SoundConnect (TV pairing)	•• Does your TV support TV
failed.	SoundConnect?
	•• Is your TV firmware the latest
	version?
	•• Does an error occur when
	connecting?


HUB doesn't work properly	•• Is the HUB plugged in?
	•• Is the LAN cable connected to
	the wireless router and the HUB
	properly?
	•• When the Hub is plugged in, do
	the HUB’s front indicators show it’s	••
	operating properly?	••

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Image 67

Contents Wireless Audio Multiroom FCC Statement for U.S.A AA Regulatory Compliance StatementsInches 20cm between the radiator and your body IC Statement for CanadaImportant Safety Instructions Power Supply Precautions AA Safety precautionsInstallation Precautions Cleaning Precautions Usage PrecautionsCompatible products AA Additional InformationAA Copyright About the Network ConnectionContents Connecting the M7 to Bluetooth Devices Sleep ModeConnecting with a HUB Not Included Connecting without a HUB Not IncludedAdding a HUB Relocating the M7 Connecting with TV SoundConnect functionConnecting to the AUX Adding an M7Reset your product Using the Settings menuTroubleshooting Specifications Open Source License Notice Smart Device IOS App Control Internet AA Before you beginAA Basic Connection Communication BasicsYou can play music AA How you can enjoy your M7AA Top Panel Press this button to add an M7 to your network Wi-Fi setupConnection for the M7s power cord AA Rear PanelAA Available Accessories Not Included AA AccessoriesConﬁrm you have the supplied accessories shown below Remove the rear cover AA Connecting the Power CableClose the rear cover AA Connecting the Cover-Stand Separating the cover-stand AA Installing on a wall Looping the power cable around the toroidal ferrite core `` In Wi-Fi / Bluetooth / TV SoundConnect mode AA Sleep ModeWhen the pairing indicator AA Connecting with a HUB Not IncludedConnecting the M7s to your Network with a HUB Not Included Indicators on the HUB ’s front turn onHUB 254444 AA Connecting without a HUB Not Included 274444 WPS/Wi-Fi Setup button 294444 304444 314444 When done, press Connect 334444 34444 AA Connecting the M7 to Bluetooth devicesDisconnecting Bluetooth 99Only one M7 can be connected to the TV via TV SoundConnect AA Connecting with TV SoundConnect functionDisconnecting TV SoundConnect AA Connecting to the AUx Disconnecting AUx connection Adding an extra M7 to a HUB that is connected to an M7 AA Adding an M7Adding another M7 and Hub to a single M7 in use Page AA Relocating the M7 AA Adding a HUBAA Accessing the Samsung Multiroom App AA Installing the Samsung Multiroom App4444 Switching the input source AA Using the Samsung Multiroom AppRenaming a connected M7 Drag the of the M7 you want to re-order up or down 44644 Changing the sort order of listed M7sGrouping M7s `` Renaming a group Sorting the song Playing a SongAdding tracks to a Playlist 514444 Creating a Playlist 534444 Listening to a radio station Setting My Preset554444 Searching for a Radio Station Setting the default Radio Stations in Speaker PresetPlaying music from a selected device Playing music from content providersSelect Services You can play music from content providers Playing music from the Amazon cloud playerPress the button AAUsing the Settings menuSelect App tutorial to learn how to use the app GuideDisplays a list of available services ServiceGives you access to TuneIn Radio Speaker Settings`` Sound Feedback `` Speaker Auto Update Lets you set the Sleep Timer Lets you set the alarmClock Lets you check the device ID SupportProvides a link to the Samsung website 64444 Lets you view the App version Open source licensesApp Version Lets you view the Open source licensesResetting the M7 AA Reset your productResetting the HUB Not Included Before requesting service, please check the following AA TroubleshootingOn? Wi-Fi Accessing the app? AA Speciﬁcations GNU General Public License AA Open Source License NoticeNo Warranty END of Terms and Conditions Page No Warranty You or Your Contributor Grant Derivative Works OpenSSL License Terms and Conditions for USE, REPRODUCTION, and Distribution Appendix How to apply the Apache License to your work Page Greece Contact SAMSUNg WORLd WIdEHungary Oman Questions or COMMENTS?