Philips 190V3 user manual Customer Care & Warranty

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7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	ASC	Consumer care number			Price

Germany	Siemens I&S	+49	01803 386 853		€ 0.09
United Kingdom	Invec Scotland	+44	0207 949 0069		Local call tariff

Ireland	Invec Scotland	+353		01 601 1161	Local call tariff

Spain	Eatsa Spain	+34	902 888 785		€ 0.10

Finland	A-novo	+358		09 2290 1908	Local call tariff

France	A-novo	+33	082161 1658		€ 0.09
Greece	Allman Hellas	+30	00800 3122 1223		Free of charge

Italy	A-novo	+39	840 320 041		€ 0.08
Netherlands	E Care	+31	0900 0400 063		€ 0.10

Denmark	A-novo	+45	3525 8761		Local call tariff

Norway	A-novo	+47	2270 8250		Local call tariff

Sweden	A-novo	+46	08 632 0016		Local call tariff

Poland	Zolter	+48	0223491505		Local call tariff

Austria	Siemens I&S	+43	0810 000206		€ 0.07

Belgium	E Care	+32	078 250851		€ 0.06
Luxembourg	E Care	+352		26 84 30 00	Local call tariff

Portugal	Eatsa Spain	+351		2 1359 1440	Local call tariff

Switzerland	A-novo	+41	02 2310 2116		Local call tariff

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceMaintenance Temperature 0-40C 32-95F ServiceNotational Descriptions Humidity 20-80% RHDisposal of product and packing material Waste Electrical and Electronic EquipmentSetting up the monitor InstallationPackage contents Install base standConnecting to your PC Operating the monitorModel 190V3LA/190V3A OSD Menu Resolution notification Remove Base Stand and BasePhysical Function Tilt Remove the Base StandRemove 4 screws and then remove the base from the monitor Philips SmartControl Lite Image OptimizationSmartContrast Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Exit Close SmartControl Lite Tune Display Opens the SmartControl Lite control panelTechnical Support displays the tech support Task Tray Menu Disabled Technical Specifications Power On Mode 20.33W typ., 25.31W max Energy Consumption Power On Mode 17.1W typ., 19.1W max Energy Consumption190V3A 190V3LPower Supply Built-in, 100-240VAC, 50-60Hz Power On Mode Typ., 21.8 W max Energy Consumption30,000hrsLED/50,000hrsCCFL Environmental Selective models, UL/cUL, BSMI, ISO9241-307,C-TickColor Finish Black Glossy/Texture 1440 x 900 @ 60 Hz analog input Resolution & Preset ModesMaximum Resolution Power Management Power Management DefinitionRegulatory Information This display is designed for both you and the planetBrand owner offers take-back options Only for selective modelsEpeat Electronic Product Environmental Benefits of EpeatCE Declaration of Conformity This product is in conformity with the following standardsCet équipement a été testé et déclaré Reorient or relocate the receiving antennaDeclaration of Conformity for Products Marked with FCC Logo Regulatory Infomation Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto China RoHS Customer care and warrant Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsTotal bright dot defects of all types Dark subpixelAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Bulgaria LAN Service Lithuania UAB ServicenetTopaz-Service Company +38 044 245 73 Russia BelarusContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Make sure the computer is turned onGeneral FAQs Power on light is too strong and is disturbingQ2 What is the recommended refresh rate for LCD monitor? Image appears blurred, indistinct or too darkQ4 How do I adjust the resolution? Q7 How should I clean the LCD surface?Q6 Is the LCD screen resistant to scratches? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved