Philips 190V3 user manual Contact Information for Apmea region, AL Shahd Computer L.L.C

Page 34

7. Customer care and warranty

Contact Information for APMEA region:

	Country	Call center	ASC	Consumer care number

	Australia	NA	AGOS NETWORK PTY LTD	1300 360 386

	New Zealand	NA	Visual Group Ltd.	0800 657447

	Hong Kong /	NA	Smart Pixels Technology Ltd.	Hong Kong:Tel: +852 2619 9639
	Macau	NA	Smart Pixels Technology Ltd.	Macau:Tel: (853)-0800-987
	Macau			Macau:Tel: (853)-0800-987

	India	NA	REDINGTON INDIA LTD	Tel: 1 800 425 6396
	India	NA	REDINGTON INDIA LTD	SMS: PHILIPS to 56677
				SMS: PHILIPS to 56677

	Indonesia	NA	PT. Gadingsari elektronika Prima	Tel: 62 21 75909053, 75909056,
				7511530
	South Korea	NA	PCS One Korea Ltd.	080-600-6600

	Malaysia	NA	After Market Solutions (CE)	603 7953 3370
	Malaysia	NA	Sdn Bhd	603 7953 3370
			Sdn Bhd

	Pakistan	NA	Philips Consumer Service	(9221) 2737411-16

			Philips Electronics Singapore
	Singapore	NA	Pte Ltd (Philips Consumer Care	(65) 6882 3999
			Center)

		PCCW
	Taiwan	Teleservices	FETEC.CO	0800-231-099
		Taiwan

	Thailand	NA	Axis Computer System Co., Ltd.	(662) 934-5498

	South Africa	NA	Sylvara Technologies Pty Ltd	086 0000 888

	United Arab	NA	AL SHAHD COMPUTER L.L.C	00971 4 2276525
	Emirates	NA	AL SHAHD COMPUTER L.L.C	00971 4 2276525
	Emirates

	Israel	NA	Eastronics LTD	1-800-567000

			FPT Service Informatic	+84 8 38248007 Ho Chi Minh City
	Vietnam	NA	FPT Service Informatic	+84 5113.562666 Danang City
	Vietnam	NA	Company Ltd.	+84 5113.562666 Danang City
			Company Ltd.	+84 5113.562666 Can tho Province
				+84 5113.562666 Can tho Province

	Philippines	NA	Glee Electronics, Inc.	(02) 633-4533 to 34,
	Philippines	NA	Glee Electronics, Inc.	(02) 637-6559 to 60
				(02) 637-6559 to 60

	Sri Lanka	NA	no distributor and/or service
	Sri Lanka	NA	provider currently
			provider currently

	Bangladesh	NA	Distributor: Computer Source	880-2-9141747, 9127592
	Bangladesh	NA	Ltd (warranty buy-out)	880-2-8128848 / 52
			Ltd (warranty buy-out)	880-2-8128848 / 52

	Nepal	NA	Distributor: Syakar Co. Ltd	977-1-4222395
	Nepal	NA	(warranty buy-out)	977-1-4222395
			(warranty buy-out)

			Distributor: Neat Technology
	Cambodia	NA	Pte Ltd (Singapore) (warranty	855-023-999992
			buy-out)

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Contents Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and mainte- nanceOperation Notational Descriptions Temperature 0-40C 32-95FService Humidity 20-80% RHDisposal of product and packing material Waste Electrical and Electronic EquipmentPackage contents Setting up the monitorInstallation Install base standConnecting to your PC Operating the monitorModel 190V3LA/190V3A OSD Menu Physical Function Tilt Resolution notificationRemove Base Stand and Base Remove the Base StandRemove 4 screws and then remove the base from the monitor SmartContrast Image OptimizationPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Technical Support displays the tech support Tune Display Opens the SmartControl Lite control panelExit Close SmartControl Lite Task Tray Menu Disabled Technical Specifications 190V3A Power On Mode 20.33W typ., 25.31W max Energy ConsumptionPower On Mode 17.1W typ., 19.1W max Energy Consumption 190V3L30,000hrsLED/50,000hrsCCFL Environmental Power Supply Built-in, 100-240VAC, 50-60HzPower On Mode Typ., 21.8 W max Energy Consumption Selective models, UL/cUL, BSMI, ISO9241-307,C-TickColor Finish Black Glossy/Texture Maximum Resolution Resolution & Preset Modes1440 x 900 @ 60 Hz analog input Power Management Power Management DefinitionBrand owner offers take-back options Regulatory InformationThis display is designed for both you and the planet Only for selective modelsCE Declaration of Conformity Epeat Electronic Product EnvironmentalBenefits of Epeat This product is in conformity with the following standardsDeclaration of Conformity for Products Marked with FCC Logo Reorient or relocate the receiving antennaCet équipement a été testé et déclaré Regulatory Infomation Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon China RoHS Pixels and Sub pixels Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsAdjacent dark subpixels Total bright dot defects of all typesDark subpixel Total black dot defects of all typesCustomer Care & Warranty Topaz-Service Company +38 044 245 73 Russia Bulgaria LAN ServiceLithuania UAB Servicenet BelarusContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Make sure the computer is turned onQ2 What is the recommended refresh rate for LCD monitor? General FAQsPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkQ6 Is the LCD screen resistant to scratches? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved