Philips 190V3 user manual Troubleshooting, Make sure the computer is turned on

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceMaintenance Humidity 20-80% RH Temperature 0-40C 32-95FService Notational DescriptionsWaste Electrical and Electronic Equipment Disposal of product and packing materialInstall base stand Setting up the monitorInstallation Package contentsOperating the monitor Connecting to your PCModel 190V3LA/190V3A OSD Menu Remove the Base Stand Resolution notificationRemove Base Stand and Base Physical Function TiltRemove 4 screws and then remove the base from the monitor Philips SmartControl Lite Image OptimizationSmartContrast Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Exit Close SmartControl Lite Tune Display Opens the SmartControl Lite control panelTechnical Support displays the tech support Task Tray Menu Disabled Technical Specifications 190V3L Power On Mode 20.33W typ., 25.31W max Energy ConsumptionPower On Mode 17.1W typ., 19.1W max Energy Consumption 190V3ASelective models, UL/cUL, BSMI, ISO9241-307,C-Tick Power Supply Built-in, 100-240VAC, 50-60HzPower On Mode Typ., 21.8 W max Energy Consumption 30,000hrsLED/50,000hrsCCFL EnvironmentalColor Finish Black Glossy/Texture 1440 x 900 @ 60 Hz analog input Resolution & Preset ModesMaximum Resolution Power Management Definition Power ManagementOnly for selective models Regulatory InformationThis display is designed for both you and the planet Brand owner offers take-back optionsThis product is in conformity with the following standards Epeat Electronic Product EnvironmentalBenefits of Epeat CE Declaration of ConformityCet équipement a été testé et déclaré Reorient or relocate the receiving antennaDeclaration of Conformity for Products Marked with FCC Logo Regulatory Infomation Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto China RoHS Types of Pixel Defects Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTotal black dot defects of all types Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsCustomer Care & Warranty Belarus Bulgaria LAN ServiceLithuania UAB Servicenet Topaz-Service Company +38 044 245 73 RussiaAL Shahd Computer L.L.C Contact Information for Apmea regionMake sure the computer is turned on TroubleshootingImage appears blurred, indistinct or too dark General FAQsPower on light is too strong and is disturbing Q2 What is the recommended refresh rate for LCD monitor?Q10 Are Philips LCD monitors Plug-and- Play? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q6 Is the LCD screen resistant to scratches?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved