Philips 150P3E user manual Troubleshooting, Common Problems, Imaging Problems

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Troubleshooting

Troubleshooting

Safety and TroubleshootingFAQsCommon ProblemsImaging ProblemsRegulatory InformationOther Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Check these items

Make sure the Power cable is plugged to the wall and the back of the monitor.

First, power button in front of the monitor should be in the OFF position, then press it to ON position again.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.

It may not work properly if using nonstandard PCs or video card.

Imaging Problems

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Contents File///D/03771/english/150p3de/index.htm 9/13/2002 14134 PM Safety precautions and maintenance Safety and Troubleshooting InformationInstallation Locations About This Guide About This ManualNotational Descriptions Return to TOP Technical Specifications Product FeaturesProduct Information Video Resolution & Preset ModesVesa Mode Video Sync Power Used LED color Automatic Power SavingPin Assignment Physical SpecificationsSignal Assignment Physical Function Product ViewsHeight adjustment Portrait display Rotate the monitor body 90 degrees counter clockwise Return to TOP Front View Product Description Installing your LCD MonitorOptimizing Performance Description of the On Screen Display On-Screen DisplayOSD Tree Page Digital signal input Page North America Canada USA Customer Care & WarrantyGlossary Color temperatureEnergy Star Computers Programme Device Vertical refresh rate Download and Print Installing Your LCD monitor driverPrinting instructions To install FPadjust Program Installing FPadjust ProgramGeneral FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology, and Safety Standards Return to TOP Common Problems TroubleshootingImaging Problems Horizontal flicker appears An after-image remains after the power has been turned offScreen is too bright or too dark An after-image appears Green, red, blue, dark, and white dots remainsPage Regulatory Information Environmental Requirements TCO 99 Information CE Declaration of Conformity Philips 150P3D 150P3E EN 55022 Compliance Czech Republic Only MIC Notice South Korea Only Varning Bsmi Notice Taiwan Only Earthed Information for Users in the U. S Other Related InformationInformation for Users outside the U.S Philips Flat Panel Monitors Pixel Defect Policy Philips Pixel Defect PolicyPixels and Subpixels Types of Pixel DefectsPixel Defect Tolerances Proximity of Pixel DefectsTotal DOT Defects Accessory Pack Connecting to Your PCConnecting to Your PC Return to TOP Condition Remove and Re-install the BaseRemove the Base Return to TOP Re-install the Base Return to TOP Getting Started Getting StartedFor Windows XP Return to TOP Accessories optional Accessories optionalProtective Cover Return to TOP Ergo Base Height adjustment Portrait display Tilt Multimedia BaseSwivel Height adjustment Portrait display Rotate the monitor body 90 degrees counter clockwise About this product USB HubInstallation Power Socket For the supplied AC Adapter jack to connect toSetup Power connectionUSB connection Return to TOP Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee WHO is COVERED? What is COVERED? Limited Warranty Computer MonitorBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX F1rst Choice Contact Information Eastern Europe Consumer Information CentersBrasil Canada NEW Zealand Fax 21-656Hong Kong Phone 91-20-712 2048 ext Fax 91-20-712Korea Domestic toll free 1-800-10-PHILIPS or 1-800-10-744Africa Dubai