Philips 196V4L user manual Customer Care & Warranty

Page 28

7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	ASC	Consumer care number			Price

Germany	Siemens I&S	+49	01803 386 853		€ 0.09
United Kingdom	Invec Scotland	+44	0207 949 0069		Local call tariff

Ireland	Invec Scotland	+353		01 601 1161	Local call tariff

Spain	Eatsa Spain	+34	902 888 785		€ 0.10

Finland	A-novo	+358		09 2290 1908	Local call tariff

France	A-novo	+33	082161 1658		€ 0.09
Greece	Allman Hellas	+30	00800 3122 1223		Free of charge

Italy	A-novo	+39	840 320 041		€ 0.08
Netherlands	E Care	+31	0900 0400 063		€ 0.10

Denmark	A-novo	+45	3525 8761		Local call tariff

Norway	A-novo	+47	2270 8250		Local call tariff

Sweden	A-novo	+46	08 632 0016		Local call tariff

Poland	Zolter	+48	0223491505		Local call tariff

Austria	Siemens I&S	+43	0810 000206		€ 0.07

Belgium	E Care	+32	078 250851		€ 0.06
Luxembourg	E Care	+352		26 84 30 00	Local call tariff

Portugal	Eatsa Spain	+351		2 1359 1440	Local call tariff

Switzerland	A-novo	+41	02 2310 2116		Local call tariff

26

Image 28

Contents Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and mainte- nanceOperation Service Temperature 0-40C 32-95FNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialTaking back/Recycling Information for Customers Setting up the monitor InstallationPackage contents Install base standConnecting to your PC Operating the monitorOSD Menu Model 196V4LResolution notification Remove Base StandPhysical Function Tilt Remove the Base Stand100mm SmartContrast Image OptimizationPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Technical Support displays the tech support Tune Display Opens the SmartControl Lite control panelExit Close SmartControl Lite Technical Specifications Picture/Display Monitor Panel TypeBacklight 196V4LA196V4L 0C to 40 C30,000hrsLED EnvironmentalMaximum Resolution Resolution & Preset Modes1366 x 768 @ 60 Hz analog input Power Management Power Management DefinitionRegulatory Information Epeat Electronic Product EnvironmentalThis product is in conformity with the following standards GS EK1-20002009 GS mark requirementDeclaration of Conformity for Products Marked with FCC Logo Reorient or relocate the receiving antennaCet équipement a été testé et déclaré Regulatory Infomation Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon ʳʳʳʳʳʳʳʳʳʳʳʳ China RoHSEU Energy Label Customer care and warrant Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsTotal bright dot defects of all types Dark subpixelAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Bulgaria LAN Service Lithuania UAB ServicenetTopaz-Service Company +38 044 245 73 Russia BelarusContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Make sure the computer is turned onGeneral FAQs Power on light is too strong and is disturbingQ2 What is the recommended refresh rate for LCD monitor? Image appears blurred, indistinct or too darkQ4 How do I adjust the resolution? Q7 How should I clean the LCD surface?Q6 Is the LCD screen resistant to scratches? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved