Philips 196V4L user manual Contact Information for Apmea region, AL Shahd Computer L.L.C

Page 30

7. Customer care and warranty

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

 

 

 

 

Australia

NA

AGOS NETWORK PTY LTD

1300 360 386

 

 

 

 

New Zealand

NA

Visual Group Ltd.

0800 657447

 

 

 

 

Hong Kong /

NA

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639

Macau

Macau:Tel: (853)-0800-987

 

 

 

 

 

 

India

NA

REDINGTON INDIA LTD

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

 

 

 

 

 

 

 

Indonesia

NA

PT. Gadingsari elektronika Prima

Tel: 62 21 75909053, 75909056,

 

 

 

7511530

South Korea

NA

PCS One Korea Ltd.

080-600-6600

 

 

 

 

Malaysia

NA

After Market Solutions (CE)

603 7953 3370

Sdn Bhd

 

 

 

 

 

 

 

Pakistan

NA

Philips Consumer Service

(9221) 2737411-16

 

 

 

 

 

 

Philips Electronics Singapore

 

Singapore

NA

Pte Ltd (Philips Consumer Care

(65) 6882 3999

 

 

Center)

 

 

 

 

 

 

PCCW

 

 

Taiwan

Teleservices

FETEC.CO

0800-231-099

 

Taiwan

 

 

 

 

 

 

Thailand

NA

Axis Computer System Co., Ltd.

(662) 934-5498

 

 

 

 

South Africa

NA

Sylvara Technologies Pty Ltd

086 0000 888

 

 

 

 

United Arab

NA

AL SHAHD COMPUTER L.L.C

00971 4 2276525

Emirates

 

 

 

 

 

 

 

Israel

NA

Eastronics LTD

1-800-567000

 

 

 

 

 

 

FPT Service Informatic

+84 8 38248007 Ho Chi Minh City

Vietnam

NA

+84 5113.562666 Danang City

Company Ltd.

 

 

+84 5113.562666 Can tho Province

 

 

 

 

 

 

 

Philippines

NA

Glee Electronics, Inc.

(02) 633-4533 to 34,

(02) 637-6559 to 60

 

 

 

 

 

 

 

Sri Lanka

NA

no distributor and/or service

 

provider currently

 

 

 

 

 

 

 

 

Bangladesh

NA

Distributor: Computer Source

880-2-9141747, 9127592

Ltd (warranty buy-out)

880-2-8128848 / 52

 

 

 

 

 

 

Nepal

NA

Distributor: Syakar Co. Ltd

977-1-4222395

(warranty buy-out)

 

 

 

 

 

 

 

 

 

Distributor: Neat Technology

 

Cambodia

NA

Pte Ltd (Singapore) (warranty

855-023-999992

 

 

buy-out)

 

 

 

 

 

28

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance MaintenanceOperation Temperature 0-40C 32-95F ServiceNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentTaking back/Recycling Information for Customers Package contents Setting up the monitorInstallation Install base standConnecting to your PC Operating the monitorOSD Menu Model 196V4LPhysical Function Tilt Resolution notificationRemove Base Stand Remove the Base Stand100mm Image Optimization SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Tune Display Opens the SmartControl Lite control panel Technical Support displays the tech supportExit Close SmartControl Lite Backlight Technical SpecificationsPicture/Display Monitor Panel Type 196V4LA30,000hrsLED 196V4L0C to 40 C EnvironmentalResolution & Preset Modes Maximum Resolution1366 x 768 @ 60 Hz analog input Power Management Power Management DefinitionThis product is in conformity with the following standards Regulatory InformationEpeat Electronic Product Environmental GS EK1-20002009 GS mark requirementReorient or relocate the receiving antenna Declaration of Conformity for Products Marked with FCC LogoCet équipement a été testé et déclaré Regulatory Infomation Placering/Ventilation Paikka/IlmankiertoPlassering/Ventilasjon China RoHS ʳʳʳʳʳʳʳʳʳʳʳʳEU Energy Label Pixels and Sub pixels Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsAdjacent dark subpixels Total bright dot defects of all typesDark subpixel Total black dot defects of all typesCustomer Care & Warranty Topaz-Service Company +38 044 245 73 Russia Bulgaria LAN ServiceLithuania UAB Servicenet BelarusContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Make sure the computer is turned onQ2 What is the recommended refresh rate for LCD monitor? General FAQsPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkQ6 Is the LCD screen resistant to scratches? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved