Ricoh C242SF, SP C240SF Error Code Solution 4XXX21, To check the e-mail settings, 380

9. Troubleshooting

	Error Code	Solution
	4XXX21	Connection to the server failed while receiving an Internet Fax.
		• Confirm that the network cable is properly connected to
		the machine.
		• Confirm that the network settings such as IP address,
		DNS, and POP3 settings have been configured properly
		(make sure that no double-byte character is used). See
		p.328 "Configuring the Network Settings".
	4XXX22	E-mail reception failed while receiving an Internet Fax.
		• LIST command to the POP3 server failed. Ask the sender
		to check the e-mail settings.
	4XXX23	E-mail reception failed while receiving an Internet Fax.
		• There was an error in the header of the e-mail. Ask the
		sender to check the e-mail settings.
	4XXX24	E-mail reception failed while receiving an Internet Fax.
		• There was an error in the part header of the e-mail. Ask
		the sender to check the e-mail settings.
		• The e-mail had an invalid Content-Type, or an
		unsupported type of file (such as PDF or JPEG) was
		received. Ask the sender to check the file type.
9	4XXX25	E-mail reception failed while receiving an Internet Fax.
		• There was an error in the text part of the part body of the
		e-mail. Ask the sender to check the e-mail settings.
	4XXX26	E-mail reception failed while receiving an Internet Fax.
		• There was an error in the received TIFF file (which
		resulted from a condition not indicated by the error codes
		4XXX43 to 4XXX45). Ask the sender to check the TIFF
		file.
	4XXX42	E-mail reception failed while receiving an Internet Fax.
		• There was an error in the part header of the e-mail. Ask
		the sender to check the e-mail settings.

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