9. Troubleshooting

 

Message

Causes

Solutions

 

 

 

 

 

 

 

• Confirm that the fax number you

 

 

 

dialed is correct.

 

 

 

• Confirm that the destination is a fax

 

 

 

machine.

 

Dial Failed

The fax could not be sent.

• Confirm that the line is not busy.

 

 

 

• You may need to insert a pause

 

 

 

between dial digits. Press the [Pause/

 

 

 

Redial] key after, for example, the

 

 

 

area code.

 

 

 

 

 

 

 

• Configure [Resolution] under scanner

 

 

 

settings to reduce the scanning

 

 

The scan file exceeds the size

resolution. See p.259 "Scanner

 

Exceeded Max.E-

Settings".

 

limit for files that can be sent

 

mail Size

• Configure [Max. E-mail Size] under

 

through e-mail.

 

 

scanner settings to increase the

 

 

 

 

 

 

allowed size. See p.259 "Scanner

 

 

 

Settings".

 

 

 

 

 

 

The Scan to USB function failed

 

 

Failed to Access File

because the machine could not

Use a USB flash disk that is not password-

 

Press Clear key

access the USB flash disk

or write-protected.

 

 

properly.

 

 

 

 

 

9

Failed to Create File

The Scan to USB function failed

 

 

because there was not enough

Use a USB flash disk with enough memory.

 

Press Clear key

 

memory on the USB flash disk.

 

 

 

 

 

 

 

 

 

 

The number of fax jobs in

 

 

Fax Job Memory

memory (unsent or unprinted

Wait until pending jobs have been

 

Overflow

faxes) has reached maximum,

transmitted or printed.

 

 

so new jobs cannot be stored.

 

 

 

 

 

 

 

The timeout period set in [I/O

 

 

 

Timeout] expires when printing

If [I/O Timeout] is set to 15 seconds,

 

 

is frequently interrupted by data

 

I/O Timeout

increase the time period. For details, see

 

from other ports, or when

 

 

p.274 "System Settings".

 

 

printing data is large and takes

 

 

 

 

 

time for processing.

 

 

 

 

 

386

Page 388
Image 388
Ricoh C242SF Redial key after, for example, Area code, Settings to reduce the scanning, Resolution. See p.259 Scanner