Ricoh C242SF, SP C240SF operating instructions Copier Problems

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9. Troubleshooting

Copier Problems

This section describes photocopy problems and possible solutions.

Problem	Solution
Photocopied pages are not in	On the control panel, change the [Sort] setting under copy
	settings to collate pages as you require. For details about
correct order.
	[Sort], see p.253 "Copy Settings".
	The original is not set correctly.
Photocopied paper is blank.	When using the exposure glass, place originals copy side
	down. When using the ADF, place them copy side up. See
	p.122 "Placing Originals".
The wrong original was copied.	If copying from the exposure glass, make sure that there are
	no originals in the ADF.
Copied pages are too dark or too	Adjust the image density. See p.172 "Adjusting Image
light.	Density".
Copied pages do not look the same	Select the correct scan mode according to the type of original.
	See p.173 "Selecting the Document Type According to
as the originals.
	Original".
	The original may have stuck to the exposure glass due to high
Black spots appear when	humidity.
	Place the original on the exposure glass, and then place two
photocopying a photographic print.
	or three sheets of white paper on top of it. Leave the ADF open
	when copying.
A moire pattern is produced.	The original probably has heavily lined or dotted areas.
	Switching the setting for image quality between [Photo] and
	[Mixed] may eliminate the moire pattern.
	See p.173 "Selecting the Document Type According to
	Original".

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