Fax Problems

 

 

 

 

Error Code

Solution

 

 

4XXX43

A TIFF file could not be received via Internet Fax properly.

 

• The compression method of the received TIFF file was

 

other than MH/MR/MMR. Ask the sender to check the

 

TIFF file.

 

 

4XXX44

A TIFF file could not be received via Internet Fax properly.

 

• The resolution of the TIFF file was not supported, or the

 

width of the TIFF file was A3 or B4. Ask the sender to

 

check the TIFF file.

 

 

4XXX45

A TIFF file could not be received via Internet Fax properly.

 

• The format of the TIFF file was other than TIFF-S/F. Ask

 

the sender to check the TIFF file.

 

 

4XXX46

The machine memory reached capacity while receiving an

 

Internet Fax.

 

• The fax was too large. Ask the sender to resend the

 

document in parts as several smaller individual faxes, or

 

send at a lower resolution.

 

 

When other problems occur

The table below describes how to troubleshoot problems that do not produce an error code.

Problem

 

Solution

9

 

 

 

Cannot send faxes.

See the solutions provided for errors 1XXX32 to 1XXX84 in the

 

above table.

 

 

 

 

 

 

Cannot receive faxes.

See the solutions provided for errors 2XXX32 to 2XXX84 in the

 

above table.

 

 

 

 

 

 

 

• A print cartridge is empty. Replace the print cartridge.

 

 

 

See p.393 "Replacing Print Cartridges".

 

Cannot receive faxes even when

• The paper tray is empty. Load paper in the paper tray.

 

 

See p.99 "Loading Paper".

 

sending them is possible.

 

 

If fax reception mode is FAX/TEL Manual mode, you

 

 

 

 

 

must receive the fax manually. See p.237 "Receiving a

 

 

 

Fax".

 

 

 

 

 

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Image 383
Ricoh SP C240SF Error Code Solution 4XXX43, Compression method of the received Tiff file was, 4XXX44, Check the Tiff file