Ricoh C242SF, SP C240SF operating instructions Common Problems

9. Troubleshooting

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the machine.

	Problem	Possible cause		Solution
			•	Make sure that the power
				plug is firmly inserted into
		The power cord is not		the wall outlet.
	The machine does not turn on.		•	Make sure that the wall
		connected properly.
				outlet is not defective by
				connecting another
				working device.
	An error message is shown on	An error has occurred.	See p.383 "Error and Status
	the machine's screen.		Messages on the Screen".
			Wait until "Printing..." appears
	Pages are not printed.	The machine is warming up or	on the screen. If "Processing..."
		receiving data.	is displayed on the screen, the
			machine is receiving data.
		The interface cable is not	•	Reconnect the cable.
	Pages are not printed.		• Check that the interface
		connected correctly.
				cable is the correct type.
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	Strange noise is heard.	The supplies or options are not	Confirm that the supplies or
		properly installed.	options are properly installed.
		The machine executes periodic	The noise does not indicate a
		cleaning of the interior when
	Strange noise is heard.		malfunction. Wait until the
		[Auto Cleaning] in [System
			cleaning is complete.
		Settings] is set to [On].
	The volume of the sounds		Adjust the volume of the beep,
		The volume is set to the high	ring, speaker, and alarm
	produced by the machine is too
		level.	sounds. For details, see p.274
	loud.
			"System Settings".
	The volume of the sounds		Adjust the volume of the beep,
		The volume is muted or set to the	ring, speaker, and alarm
	produced by the machine is too
		low level.	sounds. For details, see p.274
	quiet.
			"System Settings".

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