9

9. Troubleshooting

Message

Causes

Solutions

 

 

 

Server Connection

A scanned file could not be sent

Confirm that the destination is registered

because the destination could

Failed

correctly, and then try the operation again.

not be reached.

 

 

 

 

 

 

An error occurred in

Confirm that the destination is registered

Server Response

correctly, and then try the operation again.

communication with the server

Error

If the problem could not be solved, contact

before beginning transmission.

 

the network administrator.

 

 

 

 

 

 

A fatal hardware error has

Contact your sales or service

Service call - X

occurred, and the machine

representative.

 

cannot function.

 

 

 

 

 

 

 

While the message is displayed, press the

 

 

[OK] key. A menu for changing the paper

 

 

size of the current tray appears.

 

The tray set for [Select Paper

Load A4/Letter/ Legal size paper in the

 

tray, and then select the corresponding

 

Tray] under [Fax Features] does

Set Correct Paper

paper size using [ ][ ] keys and press the

not contain A4, Letter, or Legal

 

[OK] key. The machine will then print out

 

size paper.

 

the fax.

 

 

 

 

Note that the paper size setting for the tray

 

 

under system settings will be changed. See

 

 

p.274 "System Settings".

 

 

 

Set Original to ADF

Scanning could not be

• Use the ADF, even when scanning

A4/Letter or smaller size originals.

Cannot use exposure

performed because the originals

• If you need to use the exposure glass,

were not placed in the ADF,

glass

set A4/Letter or smaller size in [Scan

even though the machine is set

with set. in [Scan

Size] under scanner settings, and then

to scan originals larger than

Size].

A4/Letter size.

try again. See p.259 "Scanner

 

 

Settings".

 

 

 

Setting Error:

The waste toner bottle has been

Reinstall the waste toner bottle. See p.399

Waste Toner Bottle

installed incorrectly.

"Replacing the Waste Toner Bottle".

 

 

 

Toner Almost Empty

 

 

Replace Required

The print cartridge is almost

Prepare a new print cartridge.

Soon:

empty.

 

Toner Cartridge (X)

 

 

 

 

 

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Image 392
Ricoh C242SF Message Causes Solutions Server Connection, Because the destination could, Failed, Not be reached, Size paper