Ricoh C242SF Error Code Solution An error occurred while sending a fax, See p.99 Loading Paper

9

9. Troubleshooting

Error Code	Solution
	An error occurred while sending a fax.
	• Confirm that the telephone line is properly connected to
	the machine.
1XXX32 to 1XXX84	• Disconnect the telephone line from the machine, and
	connect a standard telephone in its place. Confirm that
	you can make calls using the telephone. If you cannot
	make calls this way, contact your telephone company.
	• If the problem persists, contact your sales or service
	representative.

The machine was not able to print the received fax, or the machine's memory reached capacity while receiving a fax because the document was too large.

•	The paper tray was empty. Load paper in the paper tray.
	See p.99 "Loading Paper".
• The tray set for [Select Paper Tray] under [Fax Features]
	did not contain A4, Letter, or Legal size paper. Load
	valid size paper in the tray, and configure the paper size
2XXX14	settings under [System Settings] accordingly.
• A cover or tray was open. Close the cover or tray.
•	There was a paper jam. Remove the jammed paper. See
	p.358 "Removing Printing Jams".
• A print cartridge was empty. Replace the print cartridge.
	See p.393 "Replacing Print Cartridges".
• The received fax was too large. Ask the sender to re-send
	the document in parts as several smaller individual faxes,
	or to send at a lower resolution.
An error occurred while receiving a fax.
• Confirm that the telephone line is properly connected to
	the machine.
• Disconnect the telephone line from the machine, and
2XXX32 to 2XXX84	connect a standard telephone in its place. Confirm that
	you can make calls using the telephone. If you cannot
	make calls this way, contact your telephone company.
• If the problem persists, contact your sales or service
	representative.

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